Training Specialist
1 mese fa
About the Role
The Training Specialist will be responsible for coordinating and executing training for all process paths in the Fulfillment Center. This role involves evaluating and refining processes and techniques to improve learning effectiveness and production across all departments in the building.
The ideal candidate will have a strong ability to drive the success of training plans and support the needs of the Fulfillment Center workforce. Key responsibilities include:
- Deep dive on a daily basis on main Learning & Development KPIs
- Partnership with Operations and other Support functions to improve overall learning experience of new hires and cross trainees
- Performance root cause analysis and effective coaching delivery
- Guaranteeing standard training procedures to be up-to-dated, reflecting current business need and delivered against EU standards
- Training delivery / auditing
- Instructor and Peer trainers supervision
Requirements
- High school diploma
- Proficient spoken and written local language
- Intermediate English (B1 minimum)
- Advanced knowledge in all MS Office packages
- Well-honed communication skills, including presentation skills
- Ability to deliver feedback, coaching and deliver training
Preferred Qualifications
- Problem Solving and analytical skills
- Effective time management and team work
- Ability to deliver within straight deadlines
- Ability to manage multiple competing priorities
- Basic understanding of project management
Additional Skills
- Excel coding skills (VBA, PowerQuery) would be appreciated
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