IT Service Desk Assistant

1 settimana fa

Trebaseleghe, Veneto, Italia Moncler Spa A tempo pieno

IT Service Desk Internship Opportunity

We are seeking a highly motivated and detail-oriented IT Service Desk intern to join our team in Trebaseleghe, Italy. As an IT Service Desk intern, you will be responsible for managing user requests and problems related to assigned devices, employee onboarding and offboarding, and assisting in the configuration and support of hardware and software devices.

Main Responsibilities:

  • Manage user requests and problems related to assigned devices;
  • Manage employee onboarding and offboarding, including asset management;
  • Assist in the configuration and support of hardware and software devices;
  • Monitor and manage support tickets through our ticketing system;
  • Collaborate with the IT Service Desk Milan team and other departments to ensure timely resolution of reported issues.

Requirements:

  • Degree in the IT field;
  • Basic knowledge of both hardware and software aspects of computers;
  • Familiarity with major operating systems;
  • Knowledge of Office Automation;
  • Good command of the English language;
  • Availability, flexibility, and listening skills;
  • Basic networking skills and familiarity with major instant communication systems.

Your Future Experience with Us:

  • An extraordinary internship path with different activities, events, and experiences designed to help you develop yourself and become part of our community;
  • Our Career Start Program to expand your knowledge by taking exclusive courses and being guided by your team;
  • Monthly reimbursement and ticket lunch/free access to the canteen for lunch.

Moncler is an equal opportunity employer, committed to creating an inclusive environment for all employees.

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