Omnichannel After Sales Professional

7 giorni fa

Trebaseleghe, Veneto, Italia Moncler Spa A tempo pieno

Immediate Availability | Full-Time | 6-Months

We are seeking a highly motivated and detail-oriented individual to join our After Sales Department in Trebaseleghe (PD) as an Omnichannel After Sales Intern. Your role will be crucial in supporting our corporate networks with an Omnichannel approach, focusing on After Sales flows and processes while maintaining and enhancing customer satisfaction and experience excellence.

Main Activities:

In this role, you will support the team in the following activities:

  • Managing relationships and contacts with all WW Regions.
  • Processing material requests and managing flows (bulk order, replenishment, kit).
  • Assisting the Repairs Office in managing After Sales cases for EMEA boutiques.
  • Managing orders/goods between national platforms (spare parts, fabrics).
  • Managing and monitoring regular flows and activities.

Requirements:

To be successful in this role, you will need:

  • A high school diploma from a technical institute in the sector or a Degree in Economics or Foreign Languages;
  • Professional use of Italian and English;
  • Previous internship experience, even if brief, in the After Sales sector is considered a plus;
  • Strong proficiency in Microsoft applications, including Word, Excel, and PowerPoint;
  • Excellent planning, organization, and time management skills.

Your Future Experience with Us:

As an Omnichannel After Sales Intern, you will have the opportunity to:

  • Gain hands-on experience in a dynamic and fast-paced environment;
  • Develop your skills and knowledge in After Sales operations;
  • Work with a talented team of professionals;
  • Enjoy a competitive compensation package and benefits;
  • Participate in exclusive training and development programs.

Moncler is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation.

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