Field Service Engineer, Italy

3 giorni fa

Bergamo, Lombardia, Italia Mobilewaterservices A tempo pieno
Job Title: Field Service Engineer, Italy

At Mobile Water Solutions, we are seeking a highly skilled and experienced Field Service Engineer to join our team in Italy. As a Field Service Engineer, you will play a critical role in ensuring that our customers can use our mobile water treatment equipment safely and efficiently.

Key Responsibilities:
  • Installation: Set up and install equipment at customer locations, ensuring it functions correctly and safely.
  • Maintenance: Perform routine maintenance and inspections to ensure equipment remains in good working condition during the rental period.
  • Repairs: Troubleshoot and repair equipment if it breaks down or experiences technical issues during the rental period.
  • Customer Support: Provide technical support and guidance to customers regarding the proper use and maintenance of the equipment.
  • Documentation: Maintain detailed records of equipment maintenance and repairs, including service reports, parts replacements, and work performed.
  • Safety Compliance: Ensure equipment meets safety and regulatory standards and address any compliance issues.
  • Training: Offer training to customers or rental staff on the proper operation and maintenance of the equipment.
  • Inventory Management: Monitor the inventory of rental equipment, order spare parts when needed, and coordinate with suppliers.
  • Troubleshooting: Diagnose and resolve technical problems efficiently to minimize downtime for customers.
  • Reporting: Provide feedback to rental companies about the performance and condition of equipment, as well as suggestions for improvements or replacements.
Requirements:
  • Formazione Professionale (F.P.)/Vocational Diploma in Engineering or equivalent mechanical and electrical work experience.
  • Proven work experience as Field Service Engineer (in the water industry) or a similar role.
  • Mechanical and electrical knowledge and skills.
  • Knowledge of safety regulations and best practices to ensure a safe work environment.
  • Good level of English language to communicate effectively and clearly with both technical and non-technical personnel.
  • Good level of Italian language.
  • Knowledge of Google Application Suite and/or Microsoft Office software packages (Excel, Word, PowerPoint) and diagnostic tools used in equipment servicing.
  • Ability to work across cultures, borders, and different methods of executing business within an international team.
What We Offer:
  • Competitive salary and benefits.
  • Overtime and call-out payments.
  • Company vehicle and Fuel Card for business purposes.
  • Training and career development plans.

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