Sales and Admissions Consultant

2 settimane fa

Milano, Lombardia, Italia Ef Education First A tempo pieno

About the Role

As a Sales and Admissions Consultant at EF Education First, you will play a crucial role in driving enrollments to our overseas education and travel programs. Your primary responsibility will be to ensure students and parents' satisfaction throughout their customer journey.

You will also be responsible for managing and grooming seasonal employees, including interns and part-timers, to complete various ad-hoc projects throughout the year.

This is a challenging and rewarding role that offers a clear career path to senior management positions within the company.

Key Responsibilities

  • Hit sales targets through telephone and face-to-face direct customer contact.
  • Consultative selling approach and quality CRM effort.
  • Meet daily KPIs including number of calls, appointments, and consultations.
  • Provide relevant information, advice, and quality services throughout the customer journey to ensure high customer satisfaction.
  • Organize and host onsite and offsite events to boost brand awareness, generate new leads, drive referrals, and create student communities.

Requirements

  • A bachelor's degree in any discipline.
  • 1-2 years of work experience in sales or business development related job functions preferred.
  • Fluent in Italian and English.
  • Previous international exposure an advantage.
  • Passion for travel, languages, and cultural exchange.
  • Customer-oriented and target-driven.
  • Proactive and able to work independently.
  • Positive attitude, flexible, and great team spirit.
  • Excellent communication skills.

What We Offer

  • 5-day work week.
  • Fixed-term contract aimed at subsequent employment.
  • An international, dynamic, non-hierarchical, and friendly work environment.
  • Fixed salary + quarterly performance-based incentives + year-end bonus up to an additional 4-months' salary equivalent.
  • Regular training sessions and opportunities for company growth.
  • Travel opportunities to visit our schools and offices in 50 countries for training purposes.
  • Clear career path to senior management roles and personal development opportunities.
  • Staff discounts on gym, restaurants, EF programs for yourself and direct family members.
  • Team events and parties.

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