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Omnichannel After Sales Professional

1 mese fa

Trebaseleghe, Veneto, Italia Moncler Spa A tempo pieno

Immediate Full-Time Opportunity

We are seeking a highly motivated and detail-oriented After Sales Operations Coordinator to join our team in Trebaseleghe, Italy. As a key member of our After Sales Department, you will play a crucial role in supporting our corporate networks with an Omnichannel approach, focusing on After Sales flows and processes while maintaining and enhancing customer satisfaction and experience excellence.

Main Responsibilities:

  • Manage relationships and contacts with all WW Regions.
  • Process material requests and manage flows (bulk order, replenishment, kit).
  • Assist the Repairs Office in managing After Sales cases for EMEA boutiques.
  • Manage orders/goods between national platforms (spare parts, fabrics).
  • Monitor and manage regular flows and activities.

Requirements:

  • High school diploma from a technical institute in the sector or a Degree in Economics or Foreign Languages.
  • Professional use of Italian and English.
  • Previous internship experience, even if brief, in the After Sales sector is considered a plus.
  • Strong proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
  • Excellent planning, organization, and time management skills.

Your Future Experience with Us:

  • An extraordinary internship expedition: different activities designed to make you feel valued.
  • Monthly reimbursement.
  • Work tools.
  • Ticket lunch / free access to the canteen for lunch.
  • Access to our Moncler experiences.
  • Possibility to expand your knowledge by taking exclusive courses.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.