Luxury Client Experience Specialist

14 ore fa


Milano, Lombardia, Italia Burberry A tempo pieno

**About Burberry**

We are a global luxury brand that believes in the power of creativity to unlock new possibilities. Our purpose is to inspire and empower individuals around the world, while driving industry change and championing our communities.

**Job Summary**

We are seeking an experienced Luxury Client Experience Specialist to join our team in Burberry Store. The ideal candidate will have a proven track record in delivering exceptional customer service, building strong relationships with clients, and driving sales growth.

**Key Responsibilities**

The Luxury Client Experience Specialist will be responsible for:

  • Sales and Service: Meet and exceed individual and store sales targets, providing a personalized and elevated experience for clients.
  • Client Engagement: Build meaningful relationships with clients, work by appointment to provide a bespoke service, and capture new luxury clients to grow the client book.
  • Product Knowledge: Demonstrate expertise in product, fashion, and styling, and provide excellent after-sales service.
  • Teamwork: Contribute to the daily operations of the store, maintaining high luxury standards, and fostering a positive work climate.

**Requirements**

To be successful in this role, you will need:

  • A proven track record in delivering sales and exceeding targets.
  • Previous experience in client-facing roles.
  • Strong product knowledge and understanding of store retail operations.
  • Excellent communication and interpersonal skills.
  • Flexibility, adaptability, and a commercial mindset.

**What We Offer**

In return for your expertise and passion, we offer a competitive salary of approximately £35,000 - £50,000 per annum, depending on experience.

**About Burberry**

We are committed to creating a diverse and inclusive workplace culture that reflects the values of our brand. We believe in empowering our employees to grow and develop their careers, while making a positive impact on our communities.



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