Multi Site Store Operations Manager

3 settimane fa


Milano, Lombardia, Italia Deliveroo A tempo pieno

Overview

We are seeking a highly skilled Multi Site Store Operations Manager to join our team at Deliveroo. This role offers an exciting opportunity for someone with experience in managing multiple retail locations to take on a challenging and rewarding position.

Salary: £60,000 - £70,000 per annum, depending on experience.

Job Description

The Multi Site Store Operations Manager will be responsible for overseeing the day-to-day operations of multiple retail locations in Milan, ensuring that all locations are meeting sales goals and providing reports on store performance regularly.

Key Responsibilities

  • Achieve operational goals by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; determining system improvements; implementing change.
  • Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Maintain a safe, secure, and healthy work environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; maintaining security systems.
  • Maximize the profitability of the stores by controlling costs and expenses; analyzing variances; initiating corrective actions.
  • Monitor inventory levels and purchases; authorizing clearance of damaged or defective merchandise.
  • Prepare reports by collecting, analyzing, and summarizing information.
  • Act as a People Manager for all our staff colleagues and support them throughout their organizational life cycle (hiring, training, and development).
  • Ensure that all employees receive proper training in their job duties and responsibilities.
  • Motivate and inspire store staff to provide excellent customer service and meet sales goals.

Requirements

  • Bachelor's degree in business administration or related field.
  • 2+ years of experience in a management role, overseeing multiple locations.
  • Proven track record of successful team development and leadership.
  • Strong organizational and time-management skills.
  • Ability to work independently and with a team.
  • Experience in project management in a multi-team environment.
  • Very good communication skills and a high proficiency in both written and spoken English.

Benefits and Diversity

At Deliveroo, we know that people are the heart of the business and we prioritize their welfare. We offer great benefits in areas including health insurance, dental insurance, life insurance, family, finance (pension), community, convenience, growth, time away, and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander.


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