Marketplace Growth Strategist, Italy
2 settimane fa
About Redcare Pharmacy
We are Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. Our vision is to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our mission.
The Role
As Customer Success Manager, Marketplace Italy, you will lead sellers to success and play a key role in establishing, developing, and growing our company. You will be part of the central platform team, driving marketplace activities within Shop Apotheke Europe in the Italian market.
Your Responsibilities
You will be in constant touch with partners, developing strategies to support and optimize their performance. You will serve as the first point of contact for your partners in case of questions, creating regular analyses based on relevant KPIs to ensure targets are achieved.
You will monitor and continuously improve partner satisfaction and the customer experience, having a good sense for new market developments and pointing out possible market opportunities to your partners.
Requirements
To succeed in this role, you should have a successfully completed degree in economics, marketing, or e-commerce, or a comparable professional qualification. You should also have experience in the marketplace or e-commerce sector, with strategic thinking skills and ideally experience in the health sector.
You should have very good time management skills, enjoy working with data, and be willing to take on responsibility while being enthusiastic about marketplaces. You should also be a good communicator, maintaining relationships with internal and external stakeholders.
Language Skills
You should have fluent Italian and English communication and negotiation skills, enabling you to effectively collaborate with your team and partners.
Benefits
We offer a wide range of benefits to support your individual needs, including:
- Welcome days: A comprehensive onboarding program to help you feel at home from day one.
- Sports: A membership package at Urban Sports Club, offering a variety of sport options.
- Mental Health: Access to psychologists from Likeminded for quick and professional help.
- Work from Home: The option to work remotely up to 20 days a year anywhere in the EU.
- Mobility: A fully costed Deutschland Ticket for travel within the EU.
About Your Salary
Based on industry standards and your qualifications, we estimate an annual salary of €60,000 - €80,000, depending on your experience and qualifications.
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