Senior Process Optimization Specialist

3 giorni fa


Florence, Toscana, Italia Burberry Limited A tempo pieno
Job Overview

Burberry Limited seeks a highly skilled Senior Business Process Analyst to drive business process improvements across various departments. As a key member of the Leathergoods Operations team, you will collaborate with process owners to gather information, define requirements, and develop solutions that meet business needs.

The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work closely with IT to develop solutions that meet business requirements. You will oversee the development of new processes, manage testing and trials, provide day-to-day user support, and ensure the successful delivery of various workstreams.

Key Responsibilities
  • Collaborate with business stakeholders to design new processes and perform gap analysis.
  • Lead the definition of the business blueprint by gathering requirements from stakeholders and drafting the BBP document.
  • Analyse and approve functional analysis provided by IT partners, ensuring alignment with agreed specifications.
  • Supervise and coordinate the implementation and continuous improvement of IT systems from inception to completion.
  • Closely collaborate with Supply Chain, Product Development, Logistics, Finance, and IT.
  • Act as the main point of contact for users.
  • Take overall responsibility for user testing and training.
  • Participate in IT-managed roll out projects.
  • Act as super user to support before and after new software releases.
  • Manage the User Acceptance Testing (UAT) for production part of the solution.


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