Mountain Venue Operations Coordinator
21 ore fa
Company Overview
Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic Winter Games of 2026, carrying on the organization, promotion and communication of the sporting and cultural events related to the next Winter Games. We are driven by the following values: respect, determination, legacy, engagement, and sustainability.
Job Description
We are seeking a highly experienced Ticketing Operations Cluster Coordinator for the Cortina/Anterselva area. This role will support the Milano-based Ticketing Operations Manager in preparing and implementing the Games-time Operations plan, including setting up Ticket/Resolution offices across multiple venues within the assigned mountain cluster.
Key Responsibilities:
- Collaboration & Communication: Build and maintain effective communication with the Ticketing Operations Core Team at MC26 HQ, as well as Venue and Sport Functional Area teams, to extend direct ticketing operations across each cluster. Work closely with local representatives, Local Ticketing Service Providers (Eventim/TicketOne), and other stakeholders to ensure smooth ticketing operations before and during the Games.
- Protocol Implementation: Develop and enforce ticketing protocols, policies, procedures, and contingency plans to maintain quality and operational efficiency throughout all venues in the cluster.
- Operational Tracking: Track ticketing requirements for each venue and ensure all needs align with the Event Venue Management Operational Plan.
- Local Liaison: Act as the key liaison within cluster territories, supporting commercial marketing communications and ticket sales staff through introductions and facilitating meetings at local events.
- Logistics & Budget Control: Ensure that all ticketing-related logistics, venue setups, and operational activities are timely, within budget, and meet performance standards.
- Games-Time Operations Oversight: Oversee ticketing operations during the Games, serving as the first point of contact for operational support and issue resolution across cluster venues.
Estimated Salary: €45,000 - €55,000 per year, depending on experience. The ideal candidate must reside in or be willing to relocate to the Cortina area. A Bachelor's degree in operations management, marketing, sports business administration, or a related field is required. Fluency in Italian, German, and English is essential.
Benefits
Fondazione Milano Cortina 2026 is committed to building an inclusive and diversified working environment, striving to guarantee equal opportunities for all workers and promote the integration into its workforce of persons with disabilities.
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