Sales Associate

4 settimane fa


Roma, Lazio, Italia Zadig & Voltaire A tempo pieno
{"title": "Sales Assistant", "description": "Role Overview

The Sales Assistant plays a vital role in the retail function at Zadig&Voltaire, fostering connections with customers and supporting the day-to-day activities of the team and store. We seek an individual who is attentive, reliable, energetic, approachable, and punctual, with extensive knowledge of fashion trends and confidence in engaging and styling clients.

The Sales Assistant will welcome and assist customers throughout the sales process, describing products and delivering exceptional customer experiences. They will support store management in creating a store environment that nurtures creativity and employee development.

Key Responsibilities
  • Be a brand ambassador and embody the Zadig&Voltaire brand Selling Ceremony.
  • Drive sales by providing warm welcomes, exceptional customer approaches, and using appropriate sales techniques from start to closing the sale.
  • Participate in targeting ZV objectives and meeting store KPIs (AB and UPT).
  • Provide personalized advice and drive sales according to customer needs.
  • Build customer loyalty and understand customer relationship management.
  • Communicate efficiently and effectively.
  • Be knowledgeable of the collection and the brand's iconic pieces.
Requirements

We are looking for an individual with two years' experience or less in sales, preferably in an upper-end brand, and a passion for the fashion and luxury world. The ideal candidate can advise and guide a demanding clientele, is hard-working, dynamic, and energetic, with a commitment to customer service.

Proficiency in ITALIAN and ENGLISH is required; additional languages are beneficial.

", "lang_code": "en-US"}
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