Operational Care Specialist

3 settimane fa


Milano, Lombardia, Italia Kuehne+Nagel A tempo pieno
Operational Care Specialist

At Kuehne+Nagel, we are seeking a highly detail-oriented Operational Care Specialist to join our team in Milan, Italy. As a key member of our Operational Care Center, you will be responsible for coordinating transport activities by executing necessary bookings, collections, and financial tasks. You will work closely with our partners and customers to ensure seamless logistics operations, adhering to rules and regulations governing sea transport.

Your Role

As an Operational Care Specialist, you will be part of a dynamic team responsible for coordinating transport activities. Your key responsibilities will include:

  • Executing necessary bookings with our partners through destinations offices
  • Executing collections as per customer's request
  • Executing requisite data entry
  • Executing financial tasks related to operational activities
  • Ensuring compliance with rules and regulations governing sea transport and associated national protocols

Your Responsibilities

As an Operational Care Specialist, you will be responsible for supporting your colleagues by learning and applying due diligence in the OCC disciplines, including:

  • Processing Customer Orders
  • Shipment Management Export/Import with Suppliers
  • Suppliers Management/Procurement
  • Documentation Management
  • Customer satisfaction and CARE in support of the CCL
  • Customs Clearance
  • Operational Data Quality
  • Billing/FSL Handling/Payables
  • Any other operational activity needed to deliver the Customer Promise

Your Skills and Experiences

To succeed in this role, you will need a high level of attention to detail, excellent communication skills, and the ability to complete assigned tasks in a timely manner. Additionally, you should be flexible and willing to learn and adapt to new situations.



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