Operational Support Specialist

4 settimane fa


Milano, Lombardia, Italia Kardex A tempo pieno

Business Order Administration & Customer Service Role

The Back Office Life Cycle team at Kardex is seeking an Operational Support Specialist to assist in optimizing and monitoring processes related to customer order processing, shipping, and returns. The selected candidate will be responsible for processing complex orders from customers, resolving order/delivery issues, and ensuring that systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc.

Your Key Responsibilities

  • Process and resolve complex customer orders and delivery issues
  • Monitor and update systems with product information and delivery details
  • Act as liaison between customers, production, and distribution departments
  • Analyze and summarize reports on customer inquiries, sales trends, and delivery/service problems

Your Ideal Profile

  • Relevant experience in customer service and sales back office
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Proficiency in ERP and CRM systems
  • Local language - Italian proficiency and English CEFR A2 (elementary)


  • Milano, Lombardia, Italia Kuehne+Nagel A tempo pieno

    Operational Care SpecialistAt Kuehne+Nagel, we are seeking a highly detail-oriented Operational Care Specialist to join our team in Milan, Italy. As a key member of our Operational Care Center, you will be responsible for coordinating transport activities by executing necessary bookings, collections, and financial tasks. You will work closely with our...


  • Milano, Lombardia, Italia illimity A tempo pieno

    Job Description SummaryAt illimity, we're seeking a talented Operational Credit Specialist to support our Credit Operations Unit in optimizing and streamlining credit operational processes. As an Intern, you will collaborate with process analysts and the operational team to document back-office activities, create operational manuals, and assist in training...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Main Responsibilities:As an Operational Client Support Officer, you will serve as the central point of contact for allocated clients on operational matters, ensuring efficient incident management and timely issue escalation. Your role will involve providing support, following up on client queries, and informing them of progress.Key Performance Indicators:You...


  • Milano, Lombardia, Italia Poltrona Frau A tempo pieno

    Operational Excellence SpecialistAbout Poltrona Frau GroupPoltrona Frau Group, a leading global player in the high-end furniture market, has been on a continuous journey to transform excellence into a cohesive entity since its inception in 2014. The group, now a federation of 9 Brands, operates in over 75 countries with 80 showrooms, employing 1,900...


  • Milano, Lombardia, Italia AXA Group A tempo pieno

    Job Summary:We are seeking a highly skilled and motivated Operational Excellence Specialist to join our team at AXA Group.Key Responsibilities:Develop and implement strategic plans to improve operational efficiency and effectivenessCollaborate with cross-functional teams to identify and mitigate risksMonitor and analyze performance metrics to inform business...


  • Milano, Lombardia, Italia Gigroup H-1402 A tempo pieno

    Operational Buyer SpecialistGigroup H-1402 seeks a skilled Operational Buyer Specialist to join our team. Key responsibilities include:Managing procurement processes and ensuring timely delivery of goods and servicesDeveloping and maintaining relationships with suppliers and vendorsAnalyzing market trends and making informed purchasing decisionsCollaborating...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Job Opportunity: We are seeking a highly skilled Operational Risk Management Specialist to join our team at Euronext. As a key member of our risk management team, you will play a crucial role in identifying and assessing operational risks and control systems.Key Responsibilities:Analyze processes and activities to identify and assess operational risks and...


  • Milano, Lombardia, Italia Poltrona Frau A tempo pieno

    About UsAt Poltrona Frau, we are committed to excellence in every aspect of our business. Our journey to transform excellences into an integrated group has been ongoing since 2014, when we acquired the Poltrona Frau Group. Today, we are a federation of 9 Brands, each with its own unique identity, but united by our passion for high-end furniture and our...


  • Milano, Lombardia, Italia 3Ecruit A tempo pieno

    Administrative Operations OverviewAt 3Ecruit, we offer a unique opportunity to be part of our dynamic administrative operations team. As an Administration Specialist, you will be responsible for handling routine accounting tasks, supporting the invoicing cycle, and maintaining accurate records.Your Key Responsibilities• Manage accounting operations,...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Euronext Clearing is seeking a skilled Operational Risk Specialist to join their Risk Policy department. The ideal candidate will support the identification, assessment, and mitigation of non-financial risks, with a focus on Operational and IT risks.The successful candidate will critically analyze business processes to identify potential risks, develop and...


  • Milano, Lombardia, Italia Kuehne+Nagel A tempo pieno

    Job SummaryWe are seeking a Transportation Operations Specialist to join our team in the Operational Care Center. The successful candidate will be responsible for coordinating transport activities, executing bookings with partners, and managing financial tasks.Your Key ResponsibilitiesCoordinate transport activities and execute bookings with partnersManage...


  • Milano, Lombardia, Italia Boston Consulting Group A tempo pieno

    **Key Responsibilities**You will be part of the Operations department at BCG Milan Office, supporting the Building Team under the EMC (East Mediterranean and Caspian) Operations Director.What You Will Do:Support the Building Team in daily operational activities for space utilization and service level achievement.Assist the Operations Team in daily activities...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Euronext Clearing is seeking a skilled Operational and IT Risk Analyst to join its Risk Policy department.The ideal candidate will support the identification, assessment, and mitigation of non-financial risks, with a focus on Operational and IT risks.Euronext Clearing is a multi-asset clearing house that provides proven risk management capabilities across...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Key Responsibilities Serve as the primary point of contact for allocated clients, ensuring timely and accurate incident management and issue escalation Provide exceptional client support, addressing questions and concerns until resolution, and maintaining regular communication on progress Maintain compliance with Service Level Agreements and enhance the...


  • Milano, Lombardia, Italia Kuehne+Nagel A tempo pieno

    Job DescriptionWe are seeking a highly organized and detail-oriented Operational Logistics Specialist to join our team in the Operational Care Center.Your primary responsibility will be to coordinate transport activities by:Executing bookings with our partners through destinations officesCollecting customer requests and executing collections...


  • Milano, Lombardia, Italia Kuehne + Nagel As A tempo pieno

    **Job Summary**As a Sea Logistics Operational Care Specialist at Kuehne + Nagel As, you will be part of a dynamic team in the Operational Care Center responsible for coordinating transport activities. Your key responsibilities will include executing bookings with partners, processing customer orders, and managing shipments.**Key Responsibilities**Executing...


  • Milano, Lombardia, Italia Philips International A tempo pieno

    Job Summary">This is a full-time, 2-year apprenticeship with Philips International in Milan, Italy. The role offers competitive salary and development opportunities.">About the Role">We are seeking an Operational Excellence Specialist to join our team in supply chain management. You will be responsible for ensuring timely order fulfillment, collaborating...


  • Milano, Lombardia, Italia Herzum Software S.R.L. Unipersonale A tempo pieno

    Herzum Software S.R.L. Unipersonale is seeking a Payment Acceptance Support Specialist to manage the implementation of POS acceptance solutions and infrastructure. Key responsibilities include building and monitoring business requirements, producing product specifications, and conducting site visits to identify operational needs. The ideal candidate will...


  • Milano, Lombardia, Italia Herzum A tempo pieno

    Herzum is seeking a Payment Acceptance Support Specialist to manage the implementation of POS acceptance solutions and infrastructure. Key responsibilities include building and monitoring business requirements, producing product specifications, and conducting site visits to identify operational needs.Preferred qualifications include a Bachelor's degree in IT...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job Description:As a Client Services and Support Specialist at Page Personnel, you will be responsible for providing expert advice and ongoing support to Euronext market professionals on operational matters. This role involves managing incident and delivering excellent and cost-efficient operational services to ensure customer satisfaction, risk management,...