Content Expert
4 settimane fa
The Gen AI Content Expert plays a pivotal role in the development, management, and harmonization of Gen AI Chatbot and related products at ING. This position requires a deep understanding of ING products and business processes, as well as expertise in creating reports and data-driven approaches.
Key Responsibilities:
- Contribute actively to Agile teams by asking, answering, and challenging during sprint events.
- Deliver requirements, identify impacted areas and processes, and support in defining test scenarios to achieve targets.
- Continually assess the performance of GEN AI, close monitor, and mitigate risks within the solution.
- Support the squad in analyzing and defining improvement opportunities in terms of Large Language Model Extension or machine learning.
- Collaborate in product lifecycle management, including product performance management, product marketing, and product innovation.
Competencies:
- 3+ years of working experience in ING retail with good knowledge of business products and processes.
- Solid experience working autonomously in a dynamic and collaborative environment.
- Accuracy in data analysis and figures reporting.
Soft Skills:
- Flexibility
- Problem-solving attitude
- Initiative
- Teamwork
At ING, we offer a fun and innovative environment, super flexible smart working, competitive base salaries, and performance-based bonuses. We value diversity and commitment to sustainability, offering equal job opportunities to all qualified candidates.
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