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Project Delivery Manager

2 mesi fa

Milano, Lombardia, Italia Worldline A tempo pieno
About the Role

The Project Delivery Manager will be responsible for the direction and coordination of the execution phase of a project, including the deployment remotely. This role will supervise the installation of hardware and software products, their configuration and testing, and achieve acceptance from the customer through the execution of an agreed User Acceptance Test (UAT) book.

Key Responsibilities
  • Plan and prepare the deployment according to an agreed project plan
  • Track all project deliverables from various participants, including the development team, partners, and customer organizations
  • Remotely execute the UAT
  • Perform performance qualification (non-functional)
  • Manage escalations during UAT
Day-to-Day Responsibilities
  • Project Management: Ensure that all delivery activities are executed according to the contract clauses, facilitate information transfer between stakeholders, and manage escalations during UAT
  • Project Deployment: Ensure a smooth information flow across all project stakeholders, facilitate technical and logistic linkage with end-users and partners, and orchestrate project lifecycle
  • Maintain Knowledge: Assure a complete project knowledge transfer to the L2 support team and, if required, to end-user operations, setting the condition for minimal subsequent involvement of delivery and development teams
Requirements
  • Proven successful working experience in delivery activities
  • Good client-facing communication skills
  • Good written and verbal communication skills
  • Practical organizational skills
  • Bachelor's Degree in an appropriate field of study or equivalent work experience
Accountability
  • Project resources plan
  • Coordination of deployment teams
  • SW installed on-time
  • UAT acceptance test book completed on-time
  • Successful closure of escalations during UAT