Warehouse Operations Manager

2 giorni fa


Roma, Lazio, Italia United Parcel Service Of America A tempo pieno
Job Summary
As a key member of our warehouse team, you will be responsible for meeting operational key performance indicators and identifying ways to improve efficiency in achieving those goals. This role requires a solid knowledge of warehousing terminology and practices, working under the supervision of a Senior Warehouse Associate or Supervisor.

Responsibilities:
• Process returns, prioritize if necessary, and coordinate with customer service representatives.
• Obtain orders, prioritize if necessary, and select products from proper locations.
• Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.
• Arrange for pick-up of shipments, contact carriers for estimated time of arrival, and coordinate schedules.
• Stage and coordinate outbound shipments.
• Operate power equipment, including pallet movers, forklifts, reach trucks, and order pickers.
• Use RF Scanners to electronically scan barcodes.
• Enter inventory into the warehouse management system, verify information accuracy, and perform scheduled processes according to SOPs.
• Conduct physical inventory or cycle counts daily, weekly, and/or monthly.
• Develop physical inventory plans, monitor physical inventories, identify OS&D, and report or correct any errors or discrepancies.
• Respond to customer/client inquiries, resolve problems, and communicate service issues to supervisors.
• Compile daily and monthly client reports.
• Encourage safe work practices, point out areas where safety training and enforcement are needed, and participate on the Comprehensive Health & Safety Program (CHSP) committee.

Qualifications:
• High school diploma, GED, or International equivalent - Preferred
• Warehouse and forklift experience - Required
• Specialized power equipment experience (e.g., reach truck, turret truck) - Preferred

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