SAINT LAURENT Client Advisor

7 giorni fa

Venezia, Veneto, Italia SL Luxury Retail S.r.l. A tempo pieno

Description

PURPOSE OF THE POSITION:

A Client Advisor contributes to the store's sales and key performance indicators by providing a unique, memorable, and sophisticated experience to clients. They support the management team and colleagues while upholding the Maison's values, image, and standards.

MISSIONS & RESPONSIBILITIES

  • Provide exceptional client and after-sale service to all visitors and clients.
  • Show passion in connecting and reconnecting with clients, identifying their needs, and anticipating their future requests.
  • Cultivate a robust client portfolio to secure a proactive and growing business.
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
  • Create personalized, versatile, and timeless silhouettes for clients, demonstrating a passion for the fashion culture.
  • Show a transparent and genuine attitude with clients and create a unique connection with them.
  • Communicate professionally and authentically with clients and colleagues.
  • Effectively use available tools to optimize business opportunities.
  • Proactively support the front and back-of-house teams, their achievements, and the overall team spirit.

PROFILE

  • A preferred professional experience in providing high-quality service focused on client expectations, i.e., in fashion & accessory retail, customer service, or luxury hospitality.
  • Personal taste and passion for the fashion culture, creating personalized looks.
  • Natural business mindset and entrepreneurial spirit.
  • Open-minded and looking for a company valuing audacity and authenticity.
  • Strong team spirit to achieve common goals.
  • At ease with using tools and applications, learns fast with new technologies.
  • Motivation to work in a fast-paced environment, able to multitask & prioritize.
  • Proactive, enthusiastic, & with a problem-solving attitude.
  • Excellent written, oral & listening skills, in English and local language.
  • Embrace change and see it as an opportunity to grow and develop.

SL Luxury Retail S.r.l. is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates.

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