Gucci Team Manager
7 giorni fa
Job Summary
The Team Manager is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
Key Responsibilities
- Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
- Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging.
- Conduct regular performance conversations to discuss results and develop action plans.
- Conduct on spot coaching to ensure consistent client experience.
- Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution.
- Make sure that all the company policies and procedures are followed by all the team members.
- Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
- Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.
- Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
- Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business.
About the Company
Luxury Goods Italia S.p.A is a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
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