Space Systems Support Specialist
2 settimane fa
Serco is seeking an experienced Support Engineer to join our international team in Rome. As a key member of our team, you will be responsible for monitoring and controlling the EO data production and dissemination in Operational environment.
Key Responsibilities- Configure, set up, and integrate dissemination chain modules.
- Develop tools/scripts to monitor and handle the EO data production and dissemination flow.
- Perform EO processing activities.
- Support testing and verification activities.
- Execute regular maintenance activities.
- Monitor and control the end-to-end production and dissemination chains in real-time.
- Execute Transfer to Operations of service applications.
- Manage service incidents and anomalies.
- Update Operational Procedures.
- Provide second-level Help desk technical support.
- Contribute to prepare Operational Reports.
- Linux O.S. and native shell scripting.
- Ability to work in a team and share and acquire knowledge.
- Proactive problem-solving attitude.
- Anomaly investigations.
- Technical documentation preparation.
- Good communications skills in English (spoken, written) and possibly good knowledge of Italian.
- Proactive approach to problem identification and resolution.
- Take full responsibility for the successful conclusion of the activities and success-oriented.
- Very good user liaison capability and team-player spirit.
- Sharp and curious mind.
- Availability to travel within Europe to attend meetings.
- Competitive Salary.
- Great career opportunities in the Space industry.
- Comprehensive package of benefits offered by the company, such as life insurance and health insurance.
- Engaging company events to foster team spirit.
- Hybrid working model to support work-life balance.
- Opportunity to work in an international environment.
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