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Digital Product Specialist

2 mesi fa


Genoa, Liguria, Italia Costa Crociere S.P.A. A tempo pieno
About Costa Crociere S.P.A.

We are a global community of over 20,000 professionals from 70 different countries and cultures. We take pride in our diverse and inclusive environment, built on trust, transparency, and open communication.

Job Description

We are seeking a Digital Product Specialist to join our Digital Customer Experience team. As a key member of our team, you will be responsible for managing the digital transformation of customer experiences, emphasizing project management skills, effective communication, and a proactive approach to work in a fast-paced environment.

Key Responsibilities:
  • Manage projects within critical timelines and adapt to rapidly changing environments.
  • Develop and implement digital solutions to enhance customer experiences.
  • Collaborate with stakeholders to understand customer needs and design compelling digital experiences.
  • Analyze data and customer feedback to inform digital product development.
  • Define processes to ensure compliance with company policies and monitor department performance.
  • Lead projects and play a pivotal role in bringing innovation to our digital products.
Requirements:
  • 1+ year of experience in a similar role, with a proven track record of managing projects.
  • Advanced competence in Microsoft Office Suite.
  • Excellent communication, time management, and proactive thinking skills.
  • Fluency in English.
  • Academic background in Economics, IT, Business, or Scientific field.
Why Costa Crociere S.P.A.?

We offer a dynamic and inclusive work environment, where everyone's voice is heard. You will have the opportunity to grow and learn in a team that values understanding and meeting customer needs, designing compelling digital experiences, and continuously improving these experiences.

We are committed to empowering excellence through a data-driven approach and analytical mindset. If you are passionate about digital technology and customer experience, and have a knack for project management, we encourage you to apply for this role.