Professional Services Consultant

1 giorno fa

Milano, Lombardia, Italia FIS A tempo pieno

About the Role

FIS is seeking a highly skilled Professional Services Consultant to join our team. As a key member of our team, you will provide guidance to clients concerning business implications of applications of various systems.

Key Responsibilities

  • Works individually or within a team on technology business consulting projects to meet specific client requirements and industry requirements.
  • Expertly researches and documents client needs
  • Defines specifications and data models for product implementation and deployment.
  • Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.
  • Influences clients, business partners and service providers regarding priorities and may travel to client site.
  • Acts as team leader for functional aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.
  • May play a key role in training client and support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
  • May serve as pre-sales support specialist when needed.

Requirements

  • In-depth knowledge of financial services industry, with a particular focus on Security Lending, Repo and Collateral Management domains
  • Knowledge of application architecture
  • Proficiency in business modelling and requirements definition disciplines through Unified Modelling Language (UML), use cases, etc.
  • Proficiency in at least one appropriate application programming language
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, executive, management, individual contributors
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
  • Ability to persuade and influence others on the best approach to take
  • Ability to estimate work effort for project sub-plans or tasks and ensure the project is successfully completed
  • Is resourceful and proactive in gathering information and sharing ideas

Added Bonus

  • Previous experience with FIS G1/SFTC/Apex Collateral
  • Tech know-how (database, java, data analysis, reporting)

About FIS

FIS is a Fortune 500 company, a global leader in the fintech sector and the largest processing and payments company in the world. Our innovative IT solutions help to transform our clients' payment and treasury business landscape.

What We Offer

  • A modern, international work environment and a dedicated and motivated team
  • A competitive salary and benefits
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Great work spaces with dedicated and motivated colleagues
  • A work environment built on collaboration, flexibility and respect

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