Cloud Infrastructure Engineer

1 mese fa


Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno
Cloud SysOps Engineer

About the Role

We are seeking a highly skilled Cloud SysOps Engineer to join our team at Tagetik Software S.r.l. As a Cloud SysOps Engineer, you will be responsible for designing, implementing, and managing our cloud infrastructure, ensuring high availability, scalability, and security.

Key Responsibilities

  • Collaborate with the team to develop, maintain, and enhance our cloud infrastructure.
  • Triage, troubleshoot, and resolve cloud service issues working with Customer Support, other development teams, and Product Management.
  • Contribute to recognizing patterns of issues and potential root causes, and advocate for investigation and/or holistic fixes.
  • Help manage emergency plans for the cloud service, implementing backup/restore systems.
  • Help manage disaster recovery solutions based on stakeholder requirements.
  • Help maintain and improve the security posture and maturity of our organization.
  • Automate and optimize application availability, scalability, performance monitoring, and alerting.
  • Examine operational activities and technology debt scenarios that would benefit from new ideas or automation.
  • Help ensure the team continues to evolve and improve everything we do, and how we do it.
  • Help ensure process repeatability, track/documents any change to infrastructure, assist customers during deployment/downtime activities.

Requirements

  • Bachelor of Science degree in Computer Science or equivalent field.
  • Experience with AWS or Azure.
  • Knowledge of Linux operating systems, shell scripting, and networking.
  • Experience in relational and NoSQL databases.
  • Experience in maintaining and monitoring backup systems.
  • Good communication and collaboration skills, experienced in customer management.
  • Fluency in Italian and good knowledge of English.
  • Working experience with ticketing systems (e.g. Jira or Salesforce).

What We Offer

  • Modern office in an old coffee factory where you can work together in teams but also connect with your colleagues.
  • English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, and Udemy.
  • Possibility of certification paths such as cloud providers certifications, DevOps certifications, Scrum master certifications, etc.
  • Development plans to help you steer your career path. Annual performance and salary reviews.
  • Community and teambuilding events like the global code games, network events, and Wolters Kluwer value days.


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