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Southern Europe Regional Service Lead
2 settimane fa
About the Role:
The successful candidate will be responsible for driving profitable service growth in a designated geographic region through business development and operational excellence. They will operate as the nominated Motion Services (MOSE) leader for the region, overseeing and supporting local country MOSE service division leaders to drive market development and service execution.
This role is open globally, but location is set in division office across Southern Europe region with a preference for Italy, Spain, or Turkey. The work model for the role is hybrid, allowing for flexibility and work-life balance.
Main Responsibilities:
- Working closely with local leaders to build, drive, and execute a profitable growth plan.
- Setting annual financial targets and a 3-year development plan for the region, including target setting, incentives, people plans, and growth initiatives.
- Meeting or exceeding targets at regional level.
- Localizing division strategy, driving implementation, follow-up, and execution of strategic initiatives across the division.
- Driving optimization and development of local organizations for service sales and operational capabilities and resources.
- Ensuring portfolio end-to-end alignment in countries and representing backend units in plans to penetrate local installed base.
- Developing growth, key account, and portfolio penetration plans for local installed base and targeted segments.
- Managing cross-border business opportunities.
- Continuously improving service capabilities and skills and delivery footprint.
Qualifications:
- 8+ years of experience working in or supporting a global service organization environment with front-end experience or equivalent.
- Knowledge of drives and motors business considered as a plus.
- Fluent in written and spoken English essential; primary language for the region considered as a plus.
- Maintaining highest integrity and safety standards.
- Change and conflict management skills.
- Ability to motivate and live by company values.
- Strong business acumen and customer success orientation.
- Excellent communication and collaboration skills considering cultural sensitivity.
