Customer Life-Cycle Management Specialist

2 settimane fa


Roma, Lazio, Italia Msx International Inc. A tempo pieno
Join Our Mission

We're always open to meet bright Graduates like you to join our Operational Marketing and Customer Engagement Departments. As a Trainee, you will join MSX Talents Acquisition Program and get in the world of consultancy services for the automotive industry.

Your Key Responsibilities

• Get in touch by phone with final customers to manage ordinary and extraordinary maintenance visits
• Achieve individual and team targets for confirmed visits
• Guide customers through the services that the workshops' network offer to ensure a great customer experience
• Gather customers' feedback by data entry on Excel

About You

We would love to welcome a new colleague passionate about the automotive field, oriented to customer care and taking the good dose of initiative to achieve results.

What's in it for you?

When you join our team, you become part of the MSX International family. It's more than a job – it's the opportunity to build a career, make a difference, and be part of an exciting industry. At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Parts, Accessories & Service Performance, Actionable Insights, Diagnostics & Repair Enhancement, Warranty and Repair Efficiency, Technical Information, Learning Solutions. Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit our website.

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