Lead Retail Stores Associate
1 settimana fa
Converse is a dynamic and inclusive company that values diversity, equity, and inclusion. We are a place to explore potential, break barriers, and push out the edges of what can be.
Job DescriptionWe are seeking a highly motivated and experienced Retail Stores Associate to join our team as a Lead. As a Lead, you will be responsible for delivering a top-quality brand experience to our customers, leading and training department employees, and managing daily operations to achieve sales goals.
Key Responsibilities- Utilize exceptional customer service skills to deliver a top-quality brand experience to customers.
- Lead, train, and motivate department employees to ensure an excellent working atmosphere.
- Manage daily operations to achieve sales goals, including digital services, visual merchandising, and sales area management.
- Identify and improve areas based on customer feedback.
- Act as a brand ambassador for Converse for initiatives including team training.
- Ensure the store meets all Converse standards and guidelines.
- Collaborate with business partners across different stores and headquarters.
- Competitive salary that evolves based on market and experience.
- Monthly bonus opportunities.
- Employee discounts for online and in-store purchases.
- Benefit packages.
- Exciting development and career opportunities.
- Ongoing training in leadership, sales, and products.
- A dynamic and motivating environment that values diversity, equity, and inclusion.
- Staff clothing designed to represent Converse and promote our team spirit.
- Opportunities to participate in unique Converse moments.
- Passion for Converse and/or sports.
- More than 2 years of experience in retail and/or leadership positions.
- Excellent English language skills (written and spoken).
- Experience and skills in providing exceptional customer service.
- Ability to lead and develop a strong team.
- Strong communication skills.
- Flexibility to work shifts and weekends.
We look forward to hearing from you and exploring how you can contribute to our team's success.
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