Retail Stores Associate II

3 settimane fa


Roma, Lazio, Italia Nike A tempo pieno
Join the Nike Team

At Nike, we're on a mission to bring inspiration and innovation to every athlete in the world. We're looking for talented individuals who share our passion for sports and our commitment to excellence.

About the Role

We're seeking a highly motivated and customer-focused Retail Stores Associate II to join our team. As a key member of our retail team, you'll be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for every customer
  • Drive sales by utilizing basic sales techniques and product knowledge to connect customers with the right products
  • Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
  • Serve as a product knowledge resource for consumers and entry-level associates, seeking educational opportunities to develop advanced-level or specialized knowledge about selling, Nike products and culture, sales and service techniques
  • Assist Leads, Senior Associates, and Managers in training entry-level associates and assist with loss prevention efforts by providing proactive customer service
Requirements
  • One or more years of customer service and/or retail experience preferred
  • Demonstrable passion for the Nike brand
  • Able to perform basic math functions, including addition, subtraction, multiplication, and division
  • Able to effectively communicate in verbal and written English (or other relevant language)
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
What We Offer

Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. We're committed to employing a diverse workforce and qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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