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Physical Security Enablement Manager

2 mesi fa


Milano, Lombardia, Italia Equinix A tempo pieno

About Equinix

Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Our trusted platform enables digital leaders to bring together and interconnect foundational infrastructure at software speed.

Job Summary

We are seeking a highly skilled Physical Security Enablement Manager to join our team. As a key member of our security operations team, you will be responsible for managing and providing day-to-day support, guidance, design engineering, project planning, and overseeing IBX Operations Security to ensure consistency in meeting performance goals for customer satisfaction.

Main Responsibilities

  • Manage facility maintenance for all Security systems, direct, and train operations team in a manner that achieves service availability objectives of 99.999% or better.
  • Manage Security Systems Capacity
  • Oversee Operations teams workloads to ensure customer service delivery time frames are safely met.
  • Manage QA/QC and employee training processes, in order to deliver a high-quality product and to ensure customer exceptions are regularly met.
  • Support supervisors, security engineers, and IBX site security staff. Aids in testing, project management, and resolving incidents.
  • Maintain consistency in the administration and enforcement of Equinix security policies and standard operating procedures; while providing ongoing review, insight, and improvements to the policy documents.
  • Provide 24x7, 365 response on an as-needed basis, to emergencies such as security system failures, alarms, customer escalations, severe weather, etc. Arranges qualified backups when not available to the operation.
  • Provides timely incident and security breach investigation, communication, escalation, and remedial action plans when necessary.
  • Works closely with the Research and Design groups for the development and implementation of new security technologies and the successful construction of new Equinix data centers.
  • Manages multiple concurrent security projects and the ability to work in a team environment.
  • Plans, coordinates, reviews budgets, and implements resources to complete security projects and maintenance within the Data Center.
  • Effectively manages both Capital and Operational expenditures, while maintaining adequate control of the business.
  • Provides coordination and support to the Equinix Security Global Contractors.
  • Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLA's.

Requirements

  • Required Minimum years experience in facility maintenance, operations and management field with a Bachelor degree in applicable field or equivalent.
  • Must have Supervisor level experience able to lead multiple trade disciplines.
  • All around Data Center security infrastructure and networking background.
  • Operational experience with data communication issues, including physical security, resource management, capacity planning, monitoring, and performance.

What We Offer

A competitive salary and a company culture that values commitment, respect, and fun at work. The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing our Accessibility Request Form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.