Operations Director

3 settimane fa


Roma, Lazio, Italia Accor A tempo pieno
Job Overview

Mama Shelter is seeking a highly skilled and experienced Deputy Manager to join its team. As a key member of the management team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and driving revenue growth.

Main Responsibilities:
  • Lead a team of around 100 people to deliver an exceptional customer experience
  • Develop and maintain relationships with local clients and businesses
  • Assist the General Manager in analyzing sales figures and controlling expenses
  • Ensure high standards are maintained in food, service, health, and safety
  • Contribute to revenue generation and cost control
Requirements:
  • Proven experience in hotel operations, preferably in Food & Beverage (F&B)
  • Ability to adapt to any challenge and remain calm in a high-pressure environment
  • Strong leadership and team management skills
  • Flexibility in schedule and willingness to work varying hours
  • Passion for delivering exceptional customer service
What We Offer:

Mama Shelter is a dynamic and inclusive company that values its employees. We offer a competitive salary, opportunities for career growth, and a fun and supportive work environment.



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