Highly Skilled Informatics Professional Wanted
1 mese fa
Role Overview
At Abbott Laboratories, we seek a highly skilled and experienced Informatics Technical Specialist to join our team. This role requires strong technical expertise in the implementation, configuration, integration, training, and troubleshooting of AlinIQ products.
Key Responsibilities
- Become a trusted advisor to customers, providing expert guidance on product features and usage.
- Identify customer needs, propose solutions, and resolve problems in a timely and efficient manner.
- Maintain and assume accountability for a culture of high customer service, ensuring exceptional satisfaction ratings.
- Execute project work plans with a focus on timely completion and risk mitigation, delivering results that meet or exceed expectations.
- Configure and integrate products to customer specifications, providing comprehensive training and support as needed.
Required Skills and Qualifications
To succeed in this role, you will need:
- A Bachelor's or Master's degree in Computer Science, Information Systems, Medical or Hospital Informatics, or a related discipline.
- Sound understanding of diagnostics laboratory workflows and related technologies.
- Demonstrated understanding of one or more products such as laboratory information systems, middleware, and/or analyzer management systems, or inventory management systems used in diagnostics laboratories.
- Hands-on experience implementing, configuring, training, and supporting one or more laboratory information systems mentioned above is highly desirable.
Competitive Salary and Benefits
We offer a competitive salary range of $85,000 - $110,000 per year, depending on location and experience, plus excellent benefits, including health insurance, retirement savings plan, and paid time off.
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