Event Services Cluster Manager

7 giorni fa

Milano, Lombardia, Italia Fondazione Milano Cortina 2026 A tempo pieno
About Fondazione Milano Cortina 2026

Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic Winter Games of 2026. We are responsible for delivering one of the biggest and most prestigious events in the sport field.

Job Description

We are seeking an experienced Event Services Cluster Manager to join our team. The successful candidate will be responsible for leading the venue-based planning efforts and overseeing the development of Operational Plans and teams for a specific number of venues.

The Event Services Cluster Manager will be a key member of the team, responsible for:

  • Developing and implementing venue Event Services operations plans for a cluster of venues
  • Monitoring the tasks and progress of the Master Schedule items to be accomplished
  • Developing and monitoring progress of venue planning with a focus on risk issues
  • Monitoring further development of Event Services venue operating plans by Event Services Venue Managers for consistency across the Games
  • Training, coaching, and mentoring Event Services venue managers and deputy venue managers in the specific duties of their jobs
  • Defining and developing services levels, policies, and procedures
  • Identifying gaps and overlaps
  • Defining staffing plans, strategies, and deployments across a cluster of venues
  • Working closely with the Functional Areas key planners
  • Applying the guidelines and legislation pertinent to spectator management activities at games venues
  • Representing Event Services at multi–agency meetings for specific clusters of venues

The ideal candidate will have:

  • Ability to manage numerous projects and/or tasks at the same time
  • Ability to lead a team of managers as well as be a team player when led by others
  • Ability to work under pressure and under tight timelines
  • Specific knowledge on crowd management strategies
  • Specific knowledge of spectator management strategies
  • Knowledge and Experience of Olympic Games Event Services operations and goals
  • Strong attention to detail and high standards for quality output
  • Support and manage multiple complex venues and the venue teams
  • Ability to collaborate effectively to ensure delivery of mutual objectives
  • Considers impact of decisions on individuals, wider organization, and commercially
  • Generates ideas to improve processes and create efficiencies
  • Prepared to challenge information and bureaucracy
  • Able to adapt style of communication and approach
  • Communicates clearly and concisely

Fondazione Milano Cortina 2026 is committed to building an inclusive and diversified working environment, striving to guarantee equal opportunities for all workers and promote the integration into its workforce of persons with disabilities.

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