Event Services Operations Manager
7 giorni fa
Fondazione Milano Cortina 2026 is seeking a highly skilled and experienced Event Services Cluster Manager to join our team. As a key member of our Event Services team, you will be responsible for leading the venue-based planning efforts and overseeing the development of operational plans and teams for a specific number of venues.
Key Responsibilities:- Develop and implement venue Event Services operations plans for a cluster of venues
- Monitor the tasks and progress of the Master Schedule items to be accomplished
- Develop and monitor progress of venue planning with a focus on risk issues
- Monitor further development of Event Services venue operating plans by Event Services Venue Managers for consistency across the Games
- Train, coach and mentor Event Services venue managers and deputy venue managers in the specific duties of their jobs
- Define and develop services levels, policies, and procedures; identify gaps and overlaps
- Define staffing plans, strategies, and deployments across a cluster of venues
- Work closely with the Functional Areas key planners
- Apply the guidelines and legislation pertinent to spectator management activities at games venues
- Represent Event Services at multi–agency meetings for specific clusters of venues
- Ability to manage numerous projects and/or tasks at the same time
- Ability to lead a team of managers as well as be a team player when led by others
- Ability to work under pressure and under tight timelines
- Specific knowledge on crowd management strategies
- Specific knowledge of spectator management strategies
- Knowledge and Experience of Olympic Games Event Services operations and goals
- Strong attention to detail and high standards for quality output
- Support and manage multiple complex venues and the venue teams
- Ability to collaborate effectively to ensure delivery of mutual objectives
- Considers impact of decisions on individuals, wider organization and commercially
- Generates ideas to improve processes and create efficiencies
- Prepared to challenge information and bureaucracy
- Able to adapt style of communication and approach
- Communicates clearly and concisely
Fondazione Milano Cortina 2026 is committed to building an inclusive and diversified working environment, striving to guarantee equal opportunities for all workers and promote the integration into its workforce of persons with disabilities.
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