Technical Solutions Specialist

1 settimana fa


Piombino Dese, Veneto, Italia Stevanato Group A tempo pieno

Job Overview

We are seeking a Technical Solutions Specialist to join our Technical Account function in Piombino Dese.

The ideal candidate will provide customers with best-in-class Pre and Post Sales services, focusing on products and processes to solve issues and address sales opportunities.

Key Responsibilities:

  • Support pharma industries in selecting appropriate containers and devices, providing the best technical solution.
  • Cooperate with customers as a technical consultant to identify unmet needs and propose the best product or service.
  • Arrange visits at customer plants to promote SG solutions or facilitate technical issue resolution.
  • Bring the voice of the customer within SG's organization, achieving the right balance in negotiation of Quality and Technical Agreements.
  • Act as a single point of contact for customers managing requests on commercialized products.

Qualifications

Requirements:

  • Education: Engineering or Scientific degree.
  • Languages: Fluency in Italian and English. French, German, or Spanish considered a plus.
  • Experience: + 2 years in Technical Customer Support / R&D / Product Development.
  • Skills: Customer Focus, Negotiation, Problem Solving, Technical Acumen, Decision Making, and Curious mindset.
  • Adherence to Stevanato Group's Values: Trust and respect everyone; Be accountable; Be ethical, always; Listen and communicate with transparency and honesty; Deliver results.


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