Technical Solutions Specialist
1 settimana fa
Job Overview
We are seeking a Technical Solutions Specialist to join our Technical Account function in Piombino Dese.
The ideal candidate will provide customers with best-in-class Pre and Post Sales services, focusing on products and processes to solve issues and address sales opportunities.
Key Responsibilities:
- Support pharma industries in selecting appropriate containers and devices, providing the best technical solution.
- Cooperate with customers as a technical consultant to identify unmet needs and propose the best product or service.
- Arrange visits at customer plants to promote SG solutions or facilitate technical issue resolution.
- Bring the voice of the customer within SG's organization, achieving the right balance in negotiation of Quality and Technical Agreements.
- Act as a single point of contact for customers managing requests on commercialized products.
Qualifications
Requirements:
- Education: Engineering or Scientific degree.
- Languages: Fluency in Italian and English. French, German, or Spanish considered a plus.
- Experience: + 2 years in Technical Customer Support / R&D / Product Development.
- Skills: Customer Focus, Negotiation, Problem Solving, Technical Acumen, Decision Making, and Curious mindset.
- Adherence to Stevanato Group's Values: Trust and respect everyone; Be accountable; Be ethical, always; Listen and communicate with transparency and honesty; Deliver results.
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