Technical Account Management Specialist

5 mesi fa


Piombino Dese, Italia Stevanato Group A tempo pieno

Job Description


We are looking for a Technical Account Management Specialist to be inserted in our Technical Account function in our Headquarters in Piombino Dese (PD).

The chosen candidate will be responsible for providing customers with the best-in-class Pre and Post Sales services, focusing on products and processes to solve issues, addressing sales opportunities on assigned products and services.

Key Responsibilities:

Supporting pharma industries in the selection of appropriate containers and devices, providing the best technical solution Cooperating with customers, as a technical consultant, to identify unmet needs and proactively propose the best product or service Arranging visits at customer’s plants in order to promote SG solutions or to facilitate the resolution of technical issues Bringing voice of the customer within SG’s organization, achieving the right balance in the negotiation of Quality and Technical Agreements. Acting as single point of contact for the customers in managing requests on already commercialized products

Qualifications


Requirements:

Education: Engineering or Scientific degree Languages: Fluency in Italian and English. French, German or Spanish will be considered a plus Experience: + 2 years in Technical Customer Support / R&D / Product Development Skills: Customer Focus, Negotiation, Problem Solving, Technical Acumen, Decision Making and Curious mindset Adherence to Stevanato Group’s Values: Trust and respect everyone; Be accountable; Be ethical, always; Listen and communicate with transparency and honesty; Deliver results #LI-DNP

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