Insurance Policy Administrator

2 settimane fa

Milano, Lombardia, Italia AXA Group A tempo pieno

Underwriting Assistant P&C, Construction - Operations

Milan or Genova

AXA XL is the P&C and Specialty Risk division of AXA, specialized in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals, operating in over 200 countries.

You will join the Middle Office team, within AXA XL Italy Operations department, that aims to provide a high-quality service for our clients, activating and managing insurance contracts lifecycle on complex risks.

Providing efficient administrative services, you will deal with brokers and large clients within an international environment with the aim of solving contractual situations and every need of our customers at national and international level.

You will have the opportunity to work with all insurance departments from Underwriters, Finance and Claims, also communicating with our colleagues in other countries to manage Global Programs.

DISCOVER your opportunity

Key Responsibilities

  • Ensure that administrative processes related to the complete policy lifecycle are efficiently managed from A to Z, with a high level of quality service to internal and external stakeholders.
  • Check the conditions of acceptance of the customer's request, interacting with external subjects (brokers) and internal subjects (underwriters, network partners).
  • Be the point of reference for external and internal subjects, as well as colleagues abroad for the management of international customers.
  • Monitor, plan and issue contractual documents, coordinating with your supervisor, your team and internal and external subjects of the Company.
  • Manage and monitor the evolution of performance through the data provided by company systems, in terms of quality, speed and customer needs.

Requirements

  • Knowledge of insurance policy forms and policy administration. Experience of working on Global insurance programme in Property and Casualty will be a plus.
  • Knowledge of the insurance regulatory system and Underwriting process with regards to the following areas: Submission/Quotes; Risk specifics, basic pricing principles; Global Programmes, structuring, compliance principles; Reinsurance concepts (FAC RI, Captive, Treaties etc.); Domestic market specifics and customs.
  • Awareness of compliance procedures & regulatory reporting requirements.
  • Communicate and work in Italian and English.
  • Experience in administration / client service function with negotiation skills to use with external stakeholders (brokers, insureds).
  • Self-organization skills to manage assigned portfolio of accounts, to-do's and working to various deadlines, keeping track of in- and external correspondence.
  • MS Office knowledge – particularly Excel.
  • Work in team with people with different skills, expertises, from different places and cultures to achieve collective goals.
  • Adapt quickly to changes, show appetite for the unknown, learn in all circumstances.

About AXA XL

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

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