Customer Quality Manager
4 settimane fa
ManpowerGroup, a leading global workforce solutions company, is seeking a highly skilled Customer Quality Leader to join our team in Bologna, Italy.
Job SummaryThe Customer Quality Leader will be responsible for managing customer relationships related to quality aspects of products and processes. This role will involve continuous interactions with various internal functions to analyze performance, manage corrective actions, analyze returns, and prepare PPAP documentation.
Key Responsibilities- Manage customer relationships to ensure quality standards are met
- Analyze performance data to identify areas for improvement
- Develop and implement corrective actions to address quality issues
- Collaborate with internal teams to ensure quality processes are in place
- Prepare and present quality reports to stakeholders
- Ensure compliance with IATF 16949 and ISO 9001 standards
- Develop and maintain knowledge of quality tools and methodologies
- Degree in Mechanical Engineering or equivalent
- Excellent English language skills
- Knowledge of German language as a second language is a plus
- Proven experience in customer quality management
- Strong analytical and problem-solving skills
- Ability to work in a team environment
- Excellent communication and interpersonal skills
ManpowerGroup offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates.
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