Night Assistant Manager
4 settimane fa
About Four Seasons:
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a commitment to luxury and genuine heart.
About the Role:
The Night Assistant Manager plays a critical role in ensuring the smooth operation of our hotel during the overnight shift. This includes managing the Front Desk, handling guest requests and complaints, and maintaining the highest level of hospitality and professionalism.
Key Responsibilities:
- Manage the Front Desk during the overnight shift, ensuring seamless communication with day shift staff and guests.
- Complete Daily Reports for all Front of House Departments and successfully complete the night audit.
- Resolve customer complaints and handle guest interactions with the highest level of hospitality and professionalism.
- Review late arrivals, next day early arrivals, and departures to plan for the next day's activities.
- Assure that all financial and credit procedures are followed, including reviewing paid-outs, rebates, and petty cash disbursements.
- Check guests in and out in an efficient and friendly manner, using guest names whenever possible, and according to Four Seasons standards.
- Utilize computer systems to check guests in and out, run daily reports, and review room allocations for arriving guests.
- Coordinate front of house departments with night briefing.
- Take action in all matters related to the safety and security of hotel guests and employees.
Requirements:
- At least 2 years' experience in Front Desk, preferably in a luxury hotel environment.
- Excellent personal presentation and interpersonal skills, an outgoing personality, and a can-do approach to any request.
- Strong communication skills, ability to adapt to constant change within the hotel, and work effectively under pressure.
- Robust problem-solving skills, strong attention to detail, and organizational skills.
- Proficiency in using Opera PMS.
- Reading, writing, and oral proficiency in Italian and English language, with a third language a plus.
What We Offer:
- Competitive Salary, wages, and comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Employee Meals.
Schedule & Hours:
This position is full-time and based at the Four Seasons Hotel Florence. The ideal candidate will be expected to work overnights.
-
Night Manager
1 mese fa
Florence, Toscana, Italia Accor A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Night Manager to join our team at The Hoxton in Florence. As a Night Manager, you will be responsible for the smooth operation of the hotel during nighttime hours, ensuring that guests receive exceptional service and that all hotel operations run smoothly.Key ResponsibilitiesRepresent management...
-
Night Assistant Manager
1 mese fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:The Night Assistant Manager plays a...
-
Operations Manager
3 settimane fa
Florence, Toscana, Italia Accor A tempo pienoJob DescriptionAs an Operations Manager - Night Shift with Accor, you will be responsible for ensuring the smooth operation of the hotel during evenings and nights.Responsibilities:Represent management during the night and be responsible for the smoothing running of the hotel.Maintain a positive and friendly attitude, even when working to achieve solutions...
-
Night Auditor
1 mese fa
Florence, Toscana, Italia Accor A tempo pienoAbout the RoleWe are seeking a Night Auditor to join our team at The Hoxton in Florence. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk during the night shift.Key ResponsibilitiesEnsure guest experience is exceptional at all times, even during the night shift.Process guest arrivals and departures, ensuring all...
-
Night Operations Manager
3 settimane fa
Florence, Toscana, Italia AccorHotel A tempo pienoKey Responsibilities:Represent management during the night and ensure the smooth operation of the hotel.Maintain a positive attitude and provide excellent customer service.Manage guest accounts and ensure accurate billing.Operate the hotel during the night, ensuring guests are well cared for.Verify data accuracy and provide daily reports for all...
-
Store Assistant Manager
4 settimane fa
Florence, Toscana, Italia Isabel Marant A tempo pienoJob Title: Store Assistant ManagerAbout the Role:Isabel Marant is seeking a highly skilled Store Assistant Manager to join its team in Florence. As a key member of the store team, you will be responsible for assisting the Store Manager in the organization and management of the store.Main Responsibilities:Participate in the management and animation of a sales...
-
Assistant Store Manager
1 mese fa
Florence, Toscana, Italia ISABEL MARANT A tempo pienoJob Title: Assistant Store ManagerIsabel Marant is seeking a highly skilled Assistant Store Manager to join its team in Florence.Main Responsibilities:Assist the Store Manager in the daily operations of the store, ensuring a high level of customer service and sales performance.Manage the sales team, providing guidance and support to achieve sales targets and...
-
Restaurant Assistant Manager
4 settimane fa
Florence, Toscana, Italia Accor A tempo pienoThe Hoxton in Florence is seeking a skilled Restaurant General Manager Assistant to join their team. This exciting new hospitality concept is looking for a candidate who can support the Restaurant General Manager in overseeing the restaurant's operations.Key Responsibilities:Support the Restaurant General Manager in ensuring excellent guest experiences.Lead...
-
Assistant General Manager Position
3 settimane fa
Florence, Toscana, Italia Crunch Fitness A tempo pienoJob Description: The Assistant General Manager will assist the General Manager in delivering exceptional member service and ensuring the club meets high standards for cleanliness, maintenance, safety, and security. Key responsibilities include: Administration and Organization Demonstrate a thorough understanding of company policies and procedures.Communicate...
-
Restaurant Operations Manager
3 settimane fa
Florence, Toscana, Italia Taco Bell - Kfc - Luihn Vantedge Partners A tempo pienoJob Title: Assistant Restaurant ManagerJob Summary: We are seeking a motivated and experienced Assistant Restaurant Manager to join our team at Taco Bell - Kfc - Luihn Vantedge Partners. As a key member of our management team, you will be responsible for providing leadership and direction to our staff, analyzing and responding to operational and financial...
-
Luxury Hotel Assistant General Manager
3 settimane fa
Florence, Toscana, Italia Hotel The Place Firenze A tempo pienoWe are seeking a highly skilled and experienced General Manager Assistant to join our team at Hotel The Place Firenze in Florence Center. The ideal candidate will have a strong background in luxury hotels, with experience as a front desk supervisor or head concierge.Key Responsibilities:Support the General Manager with daily tasks, including accounting and...
-
Luxury Front Desk Manager
7 giorni fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons Hotels and Resorts:We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing moments for our guests, residents, and partners through a commitment to luxury with genuine heart.As a Night Assistant Manager at Four Seasons Hotel Florence, you will be...
-
Auditor
2 settimane fa
Florence, Toscana, Italia Accor A tempo pienoJob Role OverviewThe Night Auditor will provide exceptional guest service and support to our Night Manager during the overnight hours. This role requires a positive attitude, excellent communication skills, and the ability to work independently. Responsibilities• Ensure all guest bills are accurate and completed to a high standard.• Provide a warm...
-
Assistant General Manager Position
4 settimane fa
Florence, Toscana, Italia Crunch Fitness A tempo pienoJob Title: Assistant General ManagerWe are seeking an experienced Assistant General Manager to join our team at Crunch Fitness.Key Responsibilities:Assist the General Manager in ensuring members receive exceptional service and facilities.Exhibit strong leadership skills and motivate employees to achieve financial targets.Demonstrate a working knowledge of...
-
Assistant Store Manager Lidl
3 settimane fa
Florence, Toscana, Italia Lidl Italia Srl A tempo pienoDescrizione della PosizioneLa nostra azienda, Lidl Italia Srl, è alla ricerca di unAssistant Store Manager per il suo team.Competenze RichiesteEtà compresa tra i 18 e i 29 anniDiploma di maturità o diploma professionaleDisponibilità a svolgere la formazione teorica presso un Istituto Tecnico Superiore (ITS)Motivazione ad acquisire competenze...
-
Housekeeping Department Assistant Manager
3 settimane fa
Florence, Toscana, Italia Four Seasons Hotels Ltd A tempo pienoAbout the RoleThe Assistant Housekeeping Manager is responsible for supporting the Senior Director of Housekeeping in planning, organizing, and controlling all housekeeping activities according to company standards and procedures.Key ResponsibilitiesAssist the Senior Director of Housekeeping in recruiting, training, and evaluating housekeeping employees to...
-
Assistant Store Manager
1 mese fa
Florence, Toscana, Italia Tessilform Spa A tempo pienoAbout the JobThe Assistant Store Manager is a key role in supporting the Store Manager in achieving the store's business goals, including sales and profitability, while promoting and enhancing the brand in line with corporate policies and procedures.Responsibilities:Sales and Customer Management: Develop and implement action plans to drive sales for each...
-
Restaurant General Manager Assistant
4 settimane fa
Florence, Toscana, Italia Accor A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Restaurant General Manager Assistant to join our team at The Hoxton in Florence. As a key member of our restaurant management team, you will play a vital role in overseeing the smooth operation of our restaurant, ensuring exceptional guest experiences, and driving revenue growth.Key...
-
Assistant d'Exploitation
4 settimane fa
Florence, Toscana, Italia Groupe Mousset A tempo pienoPrésentation du posteL'entreprise Groupe Mousset recherche un assistant d'exploitation pour rejoindre son équipe dynamique et solidaire. Vous travaillerez en étroite collaboration avec le manager d'exploitation du site pour la gestion d'un centre de profit.ResponsabilitésGestion des heures conducteurPréparation de bonsGestion...
-
Procurement Assistant for Indirect Materials
4 settimane fa
Florence, Toscana, Italia Manpowergroup A tempo pienoJob Title: Procurement Assistant for Indirect Materials Company: Talent Solutions, part of Manpower GroupLocation: ItalyTalent Solutions is currently recruiting for a pharmaceutical client based in Italy. The Procurement Assistant will be part of the Procurement Department, reporting to the Indirect Materials Manager, responsible for supporting buyers in the...