Clinical Specialist
1 mese fa
We are seeking a highly skilled Field Clinical Specialist to join our dynamic Italian Vascular Peripheral Interventions team. As a key member of our team, you will provide critical clinical, technical, and educational support to our clients across various levels.
Key Responsibilities- Provide field and remote clinical support for case coverage, troubleshooting, programming, and patient follow-up for our products.
- Attend cases face-to-face or remotely, advising physicians on the clinical attributes and techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation related to our procedural device operations.
- Support the team in achieving projected sales goals and increasing sales revenues.
- Develop a deep understanding of hospital workflows and build business relationships with hospital personnel to identify key decision-makers and facilitate future sales.
- Respond to complex customer needs and complaints by developing creative and feasible solutions in collaboration with other personnel.
- Record customer information and activities in the company's CRM system and use it as an alignment tool with other commercial roles.
- Provide education support on product usage and customer training.
- At least 2 years of experience in the Vascular/Venous Management or Clot Management industry.
- Proven experience working in hospitals, operating rooms, and with clinicians/physicians.
- Demonstrated ability to influence customer usage of a full product portfolio.
- Background in attending and advising on clinical cases, both face-to-face and remotely.
- Excellent communication and interpersonal skills for effective interaction with clients and team members.
- Strong problem-solving abilities, with a knack for developing creative and feasible solutions.
- Adaptability to work independently and collaboratively within a team, guided by company policies and procedures.
- Ability to build and maintain professional relationships with hospital personnel and key decision-makers.
- In-depth conceptual, practical, and technical knowledge of clinical principles and theories.
- Experience in applying clinical expertise in various situations to accomplish work.
- Familiarity with CRM systems for recording customer information and activities.
- Technical proficiency in troubleshooting, programming, and patient follow-up for medical devices.
- Permanent Contract.
- Company Car.
- Attractive benefits.
- Upskilling.
- Autonomy.
- Healthy competition.
- Mentoring.
- Company with a purposeful mission.
We are an equal employment opportunity employer and do not make any personnel decisions based on protected characteristics.
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