Clinical Specialist

1 mese fa


Milano, Lombardia, Italia Boston Scientific A tempo pieno
About the Role

We are seeking a highly skilled Field Clinical Specialist to join our dynamic Italian Vascular Peripheral Interventions team. As a key member of our team, you will provide critical clinical, technical, and educational support to our clients across various levels.

Key Responsibilities
  • Provide field and remote clinical support for case coverage, troubleshooting, programming, and patient follow-up for our products.
  • Attend cases face-to-face or remotely, advising physicians on the clinical attributes and techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation related to our procedural device operations.
  • Support the team in achieving projected sales goals and increasing sales revenues.
  • Develop a deep understanding of hospital workflows and build business relationships with hospital personnel to identify key decision-makers and facilitate future sales.
  • Respond to complex customer needs and complaints by developing creative and feasible solutions in collaboration with other personnel.
  • Record customer information and activities in the company's CRM system and use it as an alignment tool with other commercial roles.
  • Provide education support on product usage and customer training.
Requirements
  • At least 2 years of experience in the Vascular/Venous Management or Clot Management industry.
  • Proven experience working in hospitals, operating rooms, and with clinicians/physicians.
  • Demonstrated ability to influence customer usage of a full product portfolio.
  • Background in attending and advising on clinical cases, both face-to-face and remotely.
  • Excellent communication and interpersonal skills for effective interaction with clients and team members.
  • Strong problem-solving abilities, with a knack for developing creative and feasible solutions.
  • Adaptability to work independently and collaboratively within a team, guided by company policies and procedures.
  • Ability to build and maintain professional relationships with hospital personnel and key decision-makers.
  • In-depth conceptual, practical, and technical knowledge of clinical principles and theories.
  • Experience in applying clinical expertise in various situations to accomplish work.
  • Familiarity with CRM systems for recording customer information and activities.
  • Technical proficiency in troubleshooting, programming, and patient follow-up for medical devices.
What We Offer
  • Permanent Contract.
  • Company Car.
  • Attractive benefits.
  • Upskilling.
  • Autonomy.
  • Healthy competition.
  • Mentoring.
  • Company with a purposeful mission.

We are an equal employment opportunity employer and do not make any personnel decisions based on protected characteristics.



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