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Digital Transformation Director
2 mesi fa
Senior Account Director
We're seeking a seasoned Senior Account Director to join our AKQA Inc team. As a key member of our Client Services team, you'll be responsible for fostering strong relationships with our clients, delivering measurable outcomes, and driving business growth.
With a deep understanding of the digital landscape and customer experience, you'll lead integrated global projects, managing multiple stakeholders, and driving new business opportunities.
As a collaborative and entrepreneurial leader, you'll be passionate about innovative work, with a strong problem-solving skills and ability to drive measurable impact.
Located in Venice or Milan, you'll have access to our diverse network of specialists, collaborating across our twelve European studios.
Key Requirements:
- Establish collaborative partnerships with key clients to deliver against business objectives.
- Identify and nurture organic growth opportunities through existing client relationships.
- Consistently demonstrate strategic capability and presentation skills in framing client challenges, defining project approaches, and ensuring value-based outcomes.
- Effectively empathize, synthesize, and communicate client requirements in clear briefings.
- Orchestrate optimal service delivery and ensure overall client satisfaction.
- Motivate and coordinate multidisciplinary teams across studios, disciplines, and partners.
- Support continual process improvements across AKQA's evolving service offering.
Qualifications and Characteristics:
- 7+ years in digital, strategy, non-traditional advertising agency, or business consulting environment.
- Thorough knowledge of digital products and experience design projects (technology experience is a bonus).
- Good knowledge of omnichannel marketing communications.
- Fluency in both Italian and English.
- Ability to identify opportunities to enhance clients' businesses and autonomously grow relationships.
- Able to effectively drive new business opportunities, from identification through to conversion, including presenting autonomously at senior levels.
- Strong understanding of the digital landscape, customer experience perspective, and transformation.
- Strong problem-solving skills; able to demonstrate how you've made a measurable difference to an organization, project, or team.
- Experience of managing integrated global/regional projects that involve multiple external and internal stakeholders.
- A positive, proactive, and collaborative attitude and passion for innovative work that is both ground-breaking and change-making.
- Experience in authoring strategic proposals and commercial scopes.
