Customer Support Associate

2 settimane fa


Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

CCH Tagetik is seeking a skilled Customer Support Specialist to join our dynamic team in Lucca. As a key member of our support function, you will provide exceptional customer service to internal and external clients, leveraging your problem-solving skills and technical expertise to resolve complex issues.

Key Responsibilities:

  • Assist the team in delivering top-notch customer service, responding to inquiries, and resolving issues in a timely and professional manner.
  • Develop a deep understanding of our systems and processes, enabling you to navigate multiple IT systems quickly and accurately.
  • Collaborate with colleagues and clients to analyze application settings, recommend software usage best practices, and provide innovative solutions to complex challenges.
  • Interact with customers through various channels, including the Support Portal, email, and phone, to provide frequent feedback on the status of each incident.

Requirements:

  • Degree in Economics, Business Administration, Languages, or Humanities.
  • Positive attitude, strong work ethic, and commitment to continuous improvement.
  • Proficiency in MS Office and fluency in Italian and English (both written and spoken).
  • Excellent problem-solving, customer service, and organizational skills.
  • Ability to juggle multiple tasks and adapt quickly to new situations.

What We Offer:

  • 6 months internship with opportunities to learn the latest technologies and work with top-notch clients.
  • Flexible working hours and a flexible working policy.
  • English classes and access to E-learning platforms.
  • Development plans to help you steer your career path.
  • Community and teambuilding events.


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    About the RoleCCH Tagetik is seeking a highly motivated and detail-oriented individual to join our dynamic Customer Support team in Lucca. As a key member of our team, you will play a crucial role in providing exceptional customer service to internal and external clients, ensuring timely and effective resolution of their inquiries and issues.Key...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    Unlock Your Potential in Customer SupportCCH Tagetik is seeking a talented and enthusiastic individual to join our dynamic Customer Support team in Lucca. As a Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients, while also developing your skills and career ambitions.Your Key Responsibilities:Provide...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    Unlock Your Potential in Customer SupportCCH Tagetik is seeking a talented and enthusiastic individual to join our dynamic Customer Support team in Lucca. As a Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients, while also developing your skills and career ambitions.Your Key Responsibilities:Provide...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    CCH Tagetik is seeking a talented individual to join our dynamic Customer Support function in Lucca. As a Customer Support Specialist, you will play a key role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer service to internal and external clientsRespond to inquiries and follow-ups...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    CCH Tagetik is seeking a talented individual to join our dynamic Customer Support function in Lucca. As a Customer Support Specialist, you will play a key role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer service to internal and external clientsRespond to inquiries and follow-ups...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    CCH Tagetik is seeking a talented individual to join our dynamic Customer Support function in Lucca. As a Customer Support Specialist, you will play a key role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer service to internal and external clientsRespond to inquiries and follow-ups...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    Unlock Your Potential in Customer SupportCCH Tagetik is seeking a talented and enthusiastic individual to join our dynamic Customer Support team in Lucca. As a Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients, while also developing your skills and career ambitions.Your Key Responsibilities:Provide...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    Unlock Your Potential in Customer SupportCCH Tagetik is seeking a talented and enthusiastic individual to join our dynamic Customer Support team in Lucca. As a Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients, while also developing your skills and career ambitions.Your Key Responsibilities:Provide...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    CCH Tagetik is seeking a talented Customer Support Specialist to join our dynamic team in Lucca. As a key member of our Customer Support function, you will play a vital role in delivering exceptional customer service to internal and external clients.Your Responsibilities:Provide top-notch customer service to internal and external clientsRespond to inquiries...


  • Lucca, Toscana, Italia Tagetik Software S.r.l. A tempo pieno

    Are you looking for a dynamic and challenging role in customer support? CCH Tagetik is seeking a talented individual to join our team in Lucca, Italy. As a Customer Support Specialist, you will be responsible for providing excellent customer service to internal and external clients, responding to inquiries and follow-ups, and learning to navigate multiple IT...

  • Operatore/a customer care

    4 settimane fa


    Lucca, Toscana, Italia impegno A tempo pieno

    Descrizione del ruoloSiamo alla ricerca di un professionista/a che si unisca al nostro team di customer care per fornire supporto tecnico e assistenza ai nostri clienti.Le tue responsabilità includeranno:Fornire supporto tecnico e risoluzione di problemi ai clienti;Fissare appuntamenti con clienti e tecnici;Risolvere dispute e fornire informazioni ai...

  • Operatore/a customer care

    3 settimane fa


    Lucca, Toscana, Italia impegno A tempo pieno

    Descrizione del ruoloSiamo alla ricerca di un professionista/a che si unisca al nostro team di customer care per fornire supporto tecnico e assistenza ai nostri clienti.Le tue responsabilità includeranno:Fornire supporto tecnico e risoluzione di problemi ai clienti;Fissare appuntamenti con clienti e tecnici;Risolvere dispute e fornire informazioni ai...

  • Retail Sales Associate

    3 settimane fa


    Lucca, Toscana, Italia Retail Search Srl A tempo pieno

    Job Title: Retail Sales AssistantWe are seeking a highly motivated and experienced Sales Assistant to join our team at Retail Search Srl. As a Sales Assistant, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Ensure an outstanding client experience by...


  • Lucca, Toscana, Italia FEMAT A tempo pieno

    FEMAT ricerca un/una impiegato/a per il ruolo di Customer Care e Inserimento Dati.La risorsa ideale si occuperà delle principali attività di segretariato, inserimento dati e ordini, monitoraggio avanzamento produzione e collaborerà con l'ufficio commerciale e acquisti per monitorare l'inventario e le disponibilità dei prodotti.La risorsa ideale ha un...


  • Lucca, Toscana, Italia Akeron A tempo pieno

    Descrizione del RuoloAkeron è alla ricerca di un Project Manager per il suo dipartimento di Customer Success. Il tuo principale obiettivo sarà quello di garantire il completamento dei progetti di digitalizzazione in modo efficace, efficiente ed entro i vincoli di tempo, costo e qualità definiti.Compiti e ResponsabilitàPianificazione del Progetto:...


  • Lucca, Toscana, Italia beBee Professionals A tempo pieno 25.000 € - 35.000 €

    Job Description:beBee Professionals, a dynamic company based in Lucca, is seeking a skilled Back Office Commerciale professional to join our team. As a key member of our commercial department, you will play a crucial role in supporting sales operations and ensuring the smooth flow of documentation and internal communication.Responsibilities:Manage sales...


  • Lucca, Toscana, Italia Impegno A tempo pieno

    Descrizione del LavoroSiamo alla ricerca di una figura che possa fornire supporto tecnico alla clientela e fissare appuntamenti con clienti e/o tecnici. La risorsa dovrà risolvere dispute e fornire informazioni ai clienti. Sarà necessario collaborare con le altre sedi e la direzione centrale.RequisitiBuona conoscenza del pcCapacità colloquiale e...


  • Lucca, Toscana, Italia Globaly service A tempo pieno

    **Globaly Service** cerca un professionista/a per il ruolo di consulente clienti.**Mansioni:**• Gestione dei servizi di supporto ai clienti• Inserimento e gestione dei dati relativi ai clienti• Supporto del team di consulenza clienti• Assistenza ai clienti tramite diverse modalità• Requisiti:• Diploma di scuola superiore• Doti relazionali e...


  • Lucca, Toscana, Italia Valmet A tempo pieno

    About the RoleAs part of the Detailed Engineering department, you will collaborate with the team to design our fold and napkin machinery. You will work on the execution of projects starting from the initial stages up to the final testing, interfacing with all the stakeholders involved in the process. Your responsibilities will include preparing and reviewing...

  • Software Technician

    5 giorni fa


    Lucca, Toscana, Italia Valmet A tempo pieno

    Job Summary:We are seeking a skilled Software Technician to join our team at Valmet. The successful candidate will be responsible for maintaining and servicing customer tissue converting equipment and systems, as well as providing technical support and training.Key Responsibilities:Perform routine maintenance and repairs on customer equipment to ensure...