Service Delivery Specialist

3 settimane fa


Roma, Lazio, Italia Jo Malone London A tempo pieno

Key Responsibilities:

  • Elevate service standards through coaching and the execution of the Service Accreditation Program.
  • Lead the evolution of the brand service strategy through modeling positive behaviors, coaching, and development of Stylists.
  • Identify and highlight training opportunities to line managers.

Sales and Productivity:

  • Lead by example through exceptional customer service levels.
  • Achieve sales and productivity KPIs as outlined by the Brand Manager/Retail Operations Manager/Boutique Manager.
  • Drive retail sales using the 80/20 approach.

Education Support:

  • Ensure product knowledge through completion of e-learning content.
  • Ensure teams follow corporate initiatives and store policies.
  • Identify locally relevant education opportunities and highlight them to the Brand Manager/Retail Operations Manager/Education Executive/Global Education.

Additional Responsibilities:

  • May be required to travel for external business meetings.

Qualifications:

  • Experience in in-store and digital education.
  • Exceptional coaching skills.
  • Results-driven and action-oriented.
  • Business acumen and analytical skills.
  • Experience in conflict and interpersonal interactions.
  • Extensive knowledge and experience in the retail beauty industry.
  • Ability to build collaborative relationships.
  • Digitally savvy and presence in social media.


  • Roma, Lazio, Italia Ion Group A tempo pieno

    Job Title: Service Delivery SpecialistAbout the Role:We are seeking a highly skilled Service Delivery Specialist to join our team at Ion Group. As a key member of our Service Management Team, you will play a crucial role in delivering exceptional service to our customers.Key Responsibilities:Respond to customer inquiries relating to technical and functional...


  • Roma, Lazio, Italia Jo Malone London A tempo pieno

    Service Experience Coach Role Summary:In this pivotal role at Jo Malone London, the Service Experience Coach will be responsible for enhancing the execution standards of brand service, primarily through the delivery of the Service Accreditation Programme. The ideal candidate will have experience in in-store and digital education, exceptional coaching skills,...

  • Service Delivery Manager

    4 settimane fa


    Roma, Lazio, Italia Serco Group Plc A tempo pieno

    Job Title: Service ManagerAt Serco Group Plc, we are seeking a highly skilled and experienced Service Manager to join our team in the Defence sector in Italy. As a Service Manager, you will be responsible for overseeing the delivery of services on our contracts, ensuring that all services meet or exceed Performance Indicators (PIs) and Key Performance...


  • Roma, Lazio, Italia Serco Group Plc A tempo pieno

    Service Manager Job DescriptionAt Serco Group Plc, we are seeking a highly skilled Service Manager to oversee the delivery of services on our contracts within the Defence sector in Italy. This role is crucial as the first level of escalation for any issues or requests for improvement, ensuring that all services meet or exceed Performance Indicators (PIs) and...

  • Service Delivery Manager

    2 settimane fa


    Roma, Lazio, Italia Serco Group Plc A tempo pieno

    Service Manager Job OverviewAt Serco, we are seeking a seasoned Service Manager to oversee the delivery of services within our Defence sector in Italy. As a key member of our team, you will be responsible for ensuring that all services meet or exceed Performance Indicators (PIs) and Key Performance Indicators (KPIs).Main ResponsibilitiesService Oversight:...

  • Service Delivery Manager

    4 settimane fa


    Roma, Lazio, Italia Serco Group Plc A tempo pieno

    Job Title: Service ManagerJoin Serco Group Plc, a leading provider of public services, and take on a challenging role as a Service Manager in our Defence sector in Italy.About the RoleWe are seeking a dedicated and experienced Service Manager to oversee the delivery of services on our contracts within the Defence sector in Italy. As the first level of...

  • Service Delivery Manager

    3 settimane fa


    Roma, Lazio, Italia Climate Control Services A tempo pieno

    Serco Climate Control Services is a leading provider of space services, supporting over 50 space missions on behalf of 10+ space and government agencies worldwide, including the European Space Agency and NASA.We seek an experienced Service Manager to oversee our services for ESA/ESRIN within the Destination Earth Program of the European Union.Key...

  • Fullfill Responsible

    3 settimane fa


    Roma, Lazio, Italia Michael Page A tempo pieno

    Azienda Our client is a multinational company with diverse business operations, currently experiencing strong growth in this specific area in Europe.Descrizione Lavoro - Key Responsibilities:Develop and execute service strategies to support business growth.Build and maintain strong relationships with key service customers.Identify and improve areas for...

  • Service Delivery Manager

    4 settimane fa


    Roma, Lazio, Italia Worldline A tempo pieno

    Unlock Your Potential as a Service Delivery ManagerWe're on the lookout for talented individuals who can drive positive change and lead our teams to success. As a Service Delivery Manager, you'll be responsible for managing policies, procedures, and best practices within the Acquiring and Digital Payments domain.Key Responsibilities:Govern and coordinate...

  • Service Delivery Manager

    3 settimane fa


    Roma, Lazio, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    Service Delivery ManagerThe ideal candidate will develop preliminary solutions and technical offers in areas such as electrical High Voltage Substation service, FACTS Service, advanced Services, predictive maintenance, smart solution, and digital improvements of the electrical assets of the High Voltage Grid Business Plan.Your Responsibilities:Implement...


  • Roma, Lazio, Italia Sabre Corporation A tempo pieno

    Job Title: Lead Delivery Service EngineerSabre Corporation is a technology company that powers the global travel industry. We are seeking a highly skilled Lead Delivery Service Engineer to join our team.Job Summary:The Lead Delivery Service Engineer will be responsible for implementing and delivering Airline Commercial Products in Pricing, Revenue...

  • Specialista di Delivery

    3 settimane fa


    Roma, Lazio, Italia Dedalus A tempo pieno

    Descriviamo il ruolo:Il nostro team di Dedalus è alla ricerca di un Specialista di Delivery per supportare le organizzazioni sanitarie italiane nella loro transizione verso un approccio di continuità della cura.Il tuo compito sarà quello di installare e configurare i nostri sistemi software presso i clienti, garantendo la loro integrazione e funzionalità...


  • Roma, Lazio, Italia HERZUM A tempo pieno

    Job Description:We are seeking a skilled Project Delivery Specialist to join our team at HERZUM. The successful candidate will be responsible for coordinating resources, managing risks, and ensuring timely delivery of projects.Key Responsibilities:Coordinate multiple work streams and resourcesManage and escalate risks and issuesCustomer accounting and scope...

  • Specialista di Delivery

    4 settimane fa


    Roma, Lazio, Italia Dedalus A tempo pieno

    Descrizione del LavoroSei alla ricerca di un lavoro che ti offra la possibilità di contribuire all'innovazione dei servizi sanitari in Italia? Dedalus è alla ricerca di un Specialista di Delivery per il suo team di professionisti.Il tuo compito sarà quello di supportare le organizzazioni sanitarie e i pazienti migliorando la collaborazione clinica e...


  • Roma, Lazio, Italia Diebold Inc. A tempo pieno

    Job Title: Customer Delivery SpecialistJob Summary:We are seeking a highly skilled Customer Delivery Specialist to join our team at Diebold Nixdorf. As a key member of our delivery team, you will be responsible for coordinating projects aimed at integrating our transactional solution into customer solutions.Key Responsibilities:Manage assigned customer...

  • IT Service Delivery Lead

    3 settimane fa


    Roma, Lazio, Italia Kenvue Brands Llc A tempo pieno

    About Kenvue Brands LlcKenvue Brands Llc is a leading company in the industry, built on over a century of heritage and rooted in science. We're the house of iconic brands, including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about...


  • Roma, Lazio, Italia Kenvue Brands Llc A tempo pieno

    About Kenvue Brands LLCKenvue Brands LLC is a leading company in the industry, dedicated to delivering exceptional products and services. We are committed to innovation, customer satisfaction, and excellence in everything we do.About the RoleWe are seeking a highly motivated and experienced IT Service Delivery Lead to join our dynamic regional IT team. As a...


  • Roma, Lazio, Italia Sabre A tempo pieno

    Job Title: Lead Delivery Service EngineerSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel industry, we shape the future by offering...


  • Roma, Lazio, Italia Sabre Corporation A tempo pieno

    Sabre Corporation is a technology company that powers the global travel industry.We create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.As a Lead Delivery Service Engineer at Sabre Corporation, you will be a member of a techno-functional team specialized in implementing and delivering...


  • Roma, Lazio, Italia Sap Se A tempo pieno

    Job SummaryWe are seeking a Senior Client Delivery Manager to join our SAP Enterprise Cloud Services team. As a key member of our organization, you will be responsible for ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle.Key ResponsibilitiesOwn and grow the client engagement for SAP...