Benefits Specialist II

3 settimane fa


Verona, Veneto, Italia Commonwealth of Virginia A tempo pieno
Job Summary

This is a technical position within the Commonwealth of Virginia, responsible for determining and re-determining eligibility for various social services' benefits programs. The incumbent will work with individuals and families to assess their eligibility and provide guidance on available benefits.

Key Responsibilities
  • Conduct interviews with applicants to gather necessary information and re-determine their continued eligibility.
  • Explain benefit programs and determine the reasons and need for assistance.
  • Complete other duties as assigned, including assisting in providing emergency shelter as mandated.
Requirements

The ideal candidate will have a working knowledge of public service organizations, economic and basic human behavior, and financial assistance programs. They will also possess skills in operating a personal computer and associated office and agency software.

Additionally, the candidate should be able to communicate effectively with a broad spectrum of individuals, including customers, employers, courts, and medical professionals. They will also need to demonstrate the ability to analyze information, determine missing information and gaps, and apply common sense understanding to carry out instructions.

A minimum of a high school diploma supplemented with additional education and related work experience is required. Preferred qualifications include prior work experience in financial assistance programs, benefit programs, and the use of computer software and hardware.

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. All offers are contingent upon satisfactory results of the required checks and screening.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.



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