Relocation Opportunity for Italian Customer Support Specialist in Greece

5 giorni fa


Catania, Sicilia, Italia Patrique Mercier Recruitment Nordic A tempo pieno

Patrique Mercier Recruitment is thrilled to present an exceptional opportunity for a skilled Italian-speaking customer support specialist to relocate to Greece. This exciting position offers a comprehensive relocation package and the chance to work with a leading transportation services company.

About Us

At Patrique Mercier Recruitment Nordic, we specialize in connecting talented professionals with top companies in various sectors. Our team is dedicated to providing exceptional service and ensuring a smooth transition for our candidates.

The Role

This customer support role involves assisting Italian-speaking clients via phone, email, and chat, providing them with exceptional service and addressing their inquiries. The ideal candidate will be fluent in Italian, possess strong communication skills, and have previous experience in customer service or support roles.

Key Responsibilities
  • Deliver outstanding customer support through multiple channels.
  • Assist customers with inquiries related to transportation services, bookings, and travel itineraries.
  • Efficiently resolve customer complaints to ensure complete satisfaction.
  • Educate customers on available services and guide them in making informed travel decisions.
  • Maintain accurate records and track customer interactions for quality assurance.
  • Collaborate with team members to enhance service delivery and customer experience.
Requirements
  • Fluency in Italian (both spoken and written) is mandatory.
  • Strong communication and interpersonal skills are essential.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a strong focus on customer satisfaction are required.
  • Willingness to relocate to Greece and adapt to a new environment is necessary.
  • Interest in the transportation industry is advantageous.
  • Familiarity with customer service software is a plus.
What We Offer
  • A competitive estimated salary of approximately €35,000 per annum, based on the Greek cost of living.
  • Private Health Insurance.
  • Training & Development opportunities.
  • A Performance Bonus scheme.
  • Two Extra Salaries Per Year.
  • Fully Paid Training.
  • A Great Salary, commensurate with experience.
  • A Fully Paid Relocation Package, including flight, transfer, and hotel costs.


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