Digital Application Support Specialist
8 ore fa
Euronext is seeking a skilled Digital Application Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our digital applications, providing timely and effective support to our users, and collaborating with cross-functional teams to resolve technical issues.
Key Responsibilities:- Provide first- and second-level support for digital applications, including troubleshooting and resolving technical issues
- Collaborate with development teams to identify and resolve root causes of technical issues
- Develop and maintain knowledge base articles and documentation to support user self-service
- Participate in on-call rotations to provide 24/7 support for critical applications
- Strong technical skills, with experience in digital application support and troubleshooting
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
- Collaborative mindset and ability to work effectively with cross-functional teams
Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets. We operate regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal, and provide a range of services to support the growth of our listed companies.
We are committed to providing an inclusive and supportive work environment, where our employees can thrive and reach their full potential. If you are a motivated and talented individual who is passionate about digital application support, we encourage you to apply for this exciting opportunity.
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