Customer Service Representative Bancario

4 settimane fa


Milano, Lombardia, Italia Etjca S.p.a. A tempo pieno
Job Description

Etjca S.p.a., a prestigious company based in Milano, is seeking a skilled Customer Service Representative to join their team in Corsico. The ideal candidate will be responsible for providing exceptional customer service through various channels, including telephone, email, chat, and social media.

The successful candidate will be responsible for:

  • Assisting customers with banking products and services, providing information and support as needed.
  • Handling customer inquiries and resolving issues in a timely and professional manner.
  • Working with the back office team to resolve customer issues and complete tasks.

The company offers:

  • A 1-month probationary period, followed by a 3-month contract with the possibility of renewal.
  • A part-time mixed schedule of 30 hours per week.
  • Two weeks of in-person training, scheduled to begin in September with a 09:00-16:00 schedule, Monday to Friday.
  • A competitive salary based on the CCNL 3rd level of the Telecomunicazioni sector.
  • A flexible schedule, with working hours from 09:00 to 21:00, Monday to Friday, and 09:00 to 15:00 on Saturdays, with no Sundays or holidays.

The ideal candidate will possess:

  • Previous experience in the banking sector.
  • A diploma or degree in a related field, preferably in economic or financial disciplines.
  • Excellent communication and interpersonal skills.
  • A customer-focused attitude.
  • Proficiency in using Microsoft Office 365 and other relevant software.

The company is an equal opportunities employer and welcomes applications from both men and women. Please note that the company's privacy policy is available on their website, and applicants are required to read and agree to it before applying.



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