Senior Hospitality Supervisor

1 settimana fa

Perugia, Umbria, Italia Reschio A tempo pieno

**Job Overview:** The Night Manager plays a crucial role in ensuring exceptional guest service at Reschio, collaborating closely with the front office team to refine service standards and guest management practices. This position operates within the framework of our company philosophy, policies, and procedures.

**Responsibilities and Duties:**

  • The Night Manager maintains professional relationships with guests, suppliers, and colleagues, promoting a positive work environment and fostering collaboration among team members.

  • Oversee overnight operational management of the reception department, conducting thorough checks on cash registers, addressing discrepancies as needed, and reporting any issues to the administrative department via email is not acceptable but through internal communication channels.

  • Ensure accurate completion of cash registers and consistent processing of credit card transactions. Manage room service requests, providing clear instructions to responsible colleagues.

  • Close daily cash registers in the management software, transmitting updated client data to authorities and alerting colleagues to potential problems.

  • Prepare reports for sharing with management and administrative departments.

  • Maintain an active role in teamwork, cooperating fully with all colleagues.

  • Adhere to all hygiene, health, and safety regulations, utilizing equipment and materials responsibly and performing routine maintenance tasks.

  • Implement training information and guidelines effectively.

**Estimated Salary Range:** $60,000 - $80,000 per year, depending on qualifications and experience.

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