Housekeeping Team Lead
1 mese fa
At Collegio alla Querce, Auberge Resorts Collection, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for leading and inspiring a team of housekeeping staff to deliver exceptional cleaning services and maintain the highest standards of hospitality.
Key Responsibilities
- Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
- Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
- Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
- Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
- Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.
Requirements
- Minimum of two years Housekeeping experience
- Able to communicate in English
- Able to work a flexible schedule, including weekends and holidays, according to department needs.
- Prior experience in a luxury hotel preferred
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