Head of Housekeeping Operations
4 settimane fa
About the Role
We are seeking a highly skilled and experienced Head of Housekeeping Operations to join our team at Accor. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.
Key Responsibilities
- Lead and manage the housekeeping team to deliver exceptional results and high levels of customer satisfaction.
- Develop and implement effective cleaning procedures and protocols to ensure consistency and quality across the hotel.
- Monitor and control departmental costs and ensure that all expenses are kept in line with budget guidelines.
- Work closely with other departments, including front office, maintenance, and F&B, to ensure seamless operations and excellent customer service.
- Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
Requirements
- Previous experience in a similar role, preferably in a hotel or hospitality environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
- Ability to work under pressure and meet deadlines, with a focus on delivering high-quality results.
- Knowledge of cleaning procedures and protocols, with a focus on sustainability and environmental responsibility.
About Us
Accor is a global hospitality company with a portfolio of brands that offer a wide range of accommodation options, from luxury to economy. We are committed to delivering exceptional customer experiences and creating memorable moments for our guests.
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