Technical Support Specialist

3 giorni fa


Roma, Lazio, Italia Hemmersbach GmbH & Co. KG A tempo pieno
Job Description

We are seeking an experienced IT Technician to join our team in Rome, Italy.

The ideal candidate will have a strong background in end-user support within corporations, with experience in OS, Apps, and H/W installation and troubleshooting.

You will be responsible for providing technical assistance to our customers, including setting up PC workplaces, installations, migrations, and rollouts, as well as user administration via Active Directory.

The successful candidate will possess excellent communication skills, both written and verbal, and be able to build relationships with our clients.

Key Responsibilities
  • Providing on-site technical support to our customers
  • Setting up and configuring PC workplaces
  • Installing, migrating, and rolling out software and hardware solutions
  • User administration via Active Directory
  • Troubleshooting technical issues with MS Office, Windows, and other software applications

Requirements

  • 2 years of experience in IT support within corporations
  • Familiarity with ticketing systems
  • Excellent English language skills
  • Ability to build relationships with clients


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