Quality Assurance Manager

2 settimane fa


Roma, Lazio, Italia Otoqi A tempo pieno
Main Responsibilities

We are seeking a highly skilled Quality Assurance Manager to join our team at Otoqi. The successful candidate will be responsible for developing and implementing quality standards and guidelines for all processes within our logistics operations.

The ideal candidate will have a strong background in quality management, preferably within the logistics or supply chain industry, with a proven track record of implementing and maintaining quality and security frameworks.

Key Responsibilities:
  • Develop and implement quality standards and guidelines for all processes within logistics operations
  • Ensure compliance with quality standards and regulations for all affiliates
  • Establish quality control procedures for vehicle handling, storage, and transportation
  • Conduct regular audits and inspections to ensure adherence to quality standards
  • Identify areas for improvement within logistics processes and implement changes to enhance efficiency and quality
  • Use data and feedback to continually refine and improve quality control procedures
  • Train staff on quality standards and procedures
  • Develop training materials and conduct workshops to ensure all team members understand and adhere to quality guidelines
  • Implement systems to monitor customer satisfaction and address any quality-related complaints or issues
  • Work to improve the overall customer experience by ensuring high-quality service delivery
Requirements:
  • Strong background in quality management, preferably within logistics or supply chain industry
  • Proven track record of implementing and maintaining quality and security frameworks
  • Familiarity with technology solutions related to quality and security
  • Excellent analytical and problem-solving abilities
  • Strong project management skills and ability to work as part of a team
  • Ability to work effectively with technical and operational teams
  • Proactive problem-solving skills
  • Fluency in English is required; proficiency in Italian/French/German is a plus
What We Offer:

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Quality Assurance Manager looking for a new challenge, please submit your application.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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